Moonlight & Melodies nightlight soothers
CPSC Recall #17-235 — September 28, 2017
Recall Summary
| Recall Number | 17-235 |
| Recall Date | September 28, 2017 |
| Remedy Type | Repair |
| Units Affected | About 130,000 (In addition, about 21,500 were sold in Canada) |
| Manufacturer | Skip Hop, of New York, N.Y. |
| Manufactured In | China |
Where It Was Sold
| Babies R Us |
| Buy Buy Baby |
| Target and other retailers nationwide and online at Skiphop.com and Amazon.com from July 2016 through August 2017 for approximately $40. |
Product
Moonlight & Melodies nightlight soothers
Description
This recall involves Skip Hop’s Moonlight & Melodies owl and elephant nightlight soothers that play melodies or nature sounds and project images. They have a USB wall power adapter and cord. The white and gray owl soothers measure about 5.5 by 4.5 by 6 inches. The white elephant soother measures about 7 x 4.2 x 5.7 inches. The soothers have a sound speaker on each side and operation buttons at the top or the back. The Skip Hop logo is on the underside of the soother.
Hazard
The soother’s USB wall power adapter can break, posing an electrical shock hazard.
Incidents & Injuries
Skip Hop is aware of incidents of the power adapter breaking, including one that resulted in an electrical shock.
Remedy Instructions
Consumers should immediately stop using the recalled nightlight soothers and contact Skip Hop for instructions on returning the USB wall power adapter with a prepaid shipping label and receive a free repair kit which includes a free USB wall adapter.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.
No — you should stop using the product entirely, not just unplug it. Electric shock and fire hazards in recalled electrical products often involve internal wiring defects, faulty components, or insulation failures that can cause harm even after the product has been off for a period of time. Do not attempt to repair the product yourself. Keep it unplugged and stored safely until you receive the manufacturer's remedy. If the product has already shown signs of overheating, sparking, or discoloration, handle it carefully and consider contacting your local fire department for guidance on safe disposal.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.