Vehicle Safety
Recalls Search 320,000+ NHTSA safety recalls Complaints 2.1M+ consumer safety complaints TSBs 4.7M technical service bulletins VIN Lookup Decode any vehicle VIN instantly OBD Codes 12,000+ diagnostic trouble codes Fuel Economy EPA MPG data for all vehicles Safety Ratings 11,700+ NHTSA crash test ratings Investigations 5,300+ NHTSA defect investigations Statistics Recall trends & safety analysis
Consumer Safety
Product Safety 9,700+ CPSC product recalls Food Safety 28,600+ FDA food recalls Pet Safety 1.3M FDA animal adverse events Drug Safety 17,500+ FDA drug recalls Device Safety 38,400+ FDA device recalls Workplace Safety 102,900+ OSHA injury reports Brand History Cross-category recall lookup by company
Infrastructure
Bridge Safety 624,000 bridge inspections Aviation Safety 30,000+ NTSB aviation events Dam Safety 92,600 dam safety records Water Safety 433,000+ public water systems Railroad Safety 438,000+ rail crossings Pipeline Safety 8,800+ pipeline incidents State Safety Dashboards Safety grades for all 50 U.S. states ZIP Safety Report Check any 5-digit ZIP across 9 datasets
Public Health
Nursing Homes 14,700 CMS rated facilities Environmental 80,000+ hazardous sites & releases
Blog

Vehicle Safety

Vehicle Recalls320,000+ NHTSA safety recalls Browse VehiclesEvery make, model and year Complaints2.1M+ consumer safety complaints TSBs4.7M technical service bulletins VIN LookupDecode any vehicle VIN instantly OBD Codes12,000+ diagnostic trouble codes Fuel EconomyEPA MPG data for all vehicles Safety Ratings11,700+ NHTSA crash test ratings Investigations5,300+ NHTSA defect investigations StatisticsRecall trends & safety analysis Compare VehiclesTwo vehicles side by side

Consumer Safety

Product Safety9,700+ CPSC product recalls Food Safety28,600+ FDA food recalls Pet Safety1.3M FDA animal adverse events Drug Safety17,500+ FDA drug recalls Device Safety38,400+ FDA device recalls Workplace Safety102,900+ OSHA injury reports Brand HistoryRecall lookup by company

Infrastructure

Bridge Safety624,000 bridge inspections Aviation Safety30,000+ NTSB aviation events Dam Safety92,600 dam safety records Water Safety433,000+ public water systems Railroad Safety438,000+ rail crossings Pipeline Safety8,800+ pipeline incidents State DashboardsSafety grades for all 50 states ZIP ReportAny 5-digit ZIP across 9 datasets

Public Health

Nursing Homes14,700 CMS rated facilities Environmental80,000+ hazardous sites & releases BlogGuides, news & safety insights

Monsters, Inc. Character Plush Dolls

CPSC Recall #03-035 - November 20, 2002

Recall Summary

Recall Number03-035
Recall DateNovember 20, 2002
Remedy TypeRefund, Repair
Units AffectedAbout 14,500

Where It Was Sold

The Disney Stores nationwide exclusively sold these plush dolls from July 2002 through October 2002 for about $20.

Product

Monsters, Inc. Character Plush Dolls

Description

WASHINGTON, D.C.- In cooperation with the U.S. Consumer Product Safety Commission (CPSC), The Disney Store, Inc., headquartered in Glendale, Calif., is voluntarily recalling about 14,500 Sulley with Boo plush dolls sold exclusively at The Disney Store nationwide. The recalled 12- inch doll is a blue monster named Sulley that is holding a 6-inch girl doll, named Boo. Both are characters in the 2001 animated film, Monsters, Inc. The Boo doll's hair has ponytail holders that could detach, posing a choking hazard for young children.The Disney Store has not received any reports of injuries or incidents involving these dolls and is voluntarily recalling them to prevent future incidents. The recall includes only the 12-inch Sulley with Boo plush dolls. The Sulley doll is a blue monster with purple spots, a tail and horns. Sulley is holding a Boo doll in his right arm. Boo is a little girl with dark hair and small pink ball ponytail holders and rubber bands. Labels on the Sulley doll read, "Disney Store," "SULLEY W/BOO 12"," and "Made in China." The Disney Stores nationwide exclusively sold these plush dolls from July 2002 through October 2002 for about $20. Consumers should immediately remove and discard the two pink ponytail holders and two rubber bands from the Boo doll's hair, or return the item to any Disney Store for a full refund. For more information, call Disney at (800) 566-3161 between 8 a.m. and 5 p.m. PT Monday through Friday, or visit their web site at www.disneystore.com.This recall involves only the Sulley with Boo dolls sold exclusively at The Disney Store and does not reflect items sold through the Disney catalog or at other retail outlets. Additionally, the battery-operated talking version of the Sulley with Boo doll is not part of this recall.

Hazard

The Boo doll's hair has ponytail holders that could detach, posing a choking hazard for young children.

Incidents & Injuries

The Disney Store has not received any reports of injuries or incidents involving these dolls and is voluntarily recalling them to prevent future incidents.

Remedy Instructions

Consumers should immediately remove and discard the two pink ponytail holders and two rubber bands from the Boo doll's hair or return the item to any Disney Store for a full refund.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund, Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

Browse All Product Recalls Recalls by Manufacturer Recalls by Retailer Browse by Hazard Type

Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly, either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund, Repair) at no cost to you.

Federal law prohibits the sale of toys with small parts for children under age 3. CPSC uses a standardized small parts cylinder to test whether pieces from a toy can fit entirely inside, if they can, they are considered a choking hazard. Products marketed for children under 3 must not contain any small parts. Beyond the legal requirements, the CPSC and pediatricians recommend keeping all small objects away from children under 4, as the risk of choking extends beyond the formal legal age threshold.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney, parent companies, distributors, and retailers may still bear liability in some circumstances.

Back to All Product Recalls