Model Year 2024 RANGER XD 1500 and Crew XD 1500 Recreational Off-Road Vehicles (ROVs)
CPSC Recall #24-374 — September 19, 2024
Recall Summary
| Recall Number | 24-374 |
| Recall Date | September 19, 2024 |
| Remedy Type | Repair |
| Units Affected | About 10,500 ROVs and 1,336 winches (In addition, about 660 ROVs were sold in Canada) |
| Manufacturer | Polaris Industries Inc., of Medina, Minnesota |
| Manufactured In | United States |
Where It Was Sold
| Polaris dealers nationwide from February 2023 through August 2024 for between $40 |
| 000 and $50 |
| 500. |
Product
Model Year 2024 RANGER XD 1500 and Crew XD 1500 Recreational Off-Road Vehicles (ROVs)
Description
This recall involves certain VINs of Polaris Model Year 2024 RANGER XD 1500 and RANGER CREW XD 1500 ROVs. The recalled ROVs were sold in camouflage, red and silver colors. The vehicles were sold in three and six-seat configurations and have “POLARIS” stamped on the front grille. The VIN is printed on a portion of the left rear frame (on the driver’s side of the vehicle) under the cargo box. In addition, this recall involves 4,500 and 6,000 lb. winches purchased as an accessory (part numbers 2889275 or 2889276).
Hazard
The winch wiring can overheat while in use, posing a fire hazard and risk of serious injury to the rider or passenger.
Incidents & Injuries
The firm has received one report of fire. No injuries have been reported.
Remedy Instructions
Consumers should immediately stop using the winch in the recalled ROVs and contact an authorized Polaris dealer to schedule a free repair to confirm a proper winch ground connection at the dealer’s location. Polaris is contacting registered owners directly.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.
If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.