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Model Year 2020 Ranger XP 1000 and Ranger CREW XP 1000 Off-Road Vehicles, Model Years 2019 - 2020...

CPSC Recall #20-765 — July 23, 2020

Recall Summary

Recall Number20-765
Recall DateJuly 23, 2020
Remedy TypeRepair
Units AffectedAbout 13,200 (In addition, 515 units were sold in Canada)
ManufacturerPolaris Industries Inc., of Medina, Minn.
Manufactured InUnited States and Poland

Where It Was Sold

Polaris dealers nationwide from September 2019 through April 2020 for between $14
600 and $26
300.

Product

Model Year 2020 Ranger XP 1000 and Ranger CREW XP 1000 Off-Road Vehicles, Model Years 2019 - 2020 PRO XD 4000D UTVs, Model Year 2019 PRO XD 2000D UTVs and Model Year 2020 Bobcat UV34 and UV34XL UTVs.

Description

This recall involves Model Year 2020 Ranger XP 1000 and Ranger CREW XP 1000 Off-Road Vehicles, Model Years 2019-2020 PRO XD 4000D UTVs, Model Year 2019 PRO XD 2000D, and Model Year 2020 Bobcat UV34 and UV34XL UTVs.  The vehicles were sold in maroon, black, sand, green, orange, blue, camo, gray and white colors and have two or four seats.  For PRO XD and Ranger models, “POLARIS” is stamped on the front grille and “POLARIS PRO XD” or “Ranger” is printed on the sides of the rear cargo area.  For Bobcat models, “Bobcat” is printed on the sides of the rear cargo area.  The VINs included in this recall can be found stamped into the left rear vehicle frame below the cargo box. The following model names are included in this recall:YEARMODEL NAME2019PRO XD 4000D2019PRO XD 2000D2020PRO XD 4000D2020Ranger XP 10002020Ranger XP 1000 Crew2020Bobcat UV342020Bobcat UV34XL

Hazard

An improperly manufactured clutch component can cause the engine braking feature to fail, resulting in unexpected vehicle motion, posing a crash hazard.

Incidents & Injuries

The firm has received 14 reports of unexpected motion or drive clutch locking, including one report of a crash resulting in property damage.  No injuries have been reported.

Remedy Instructions

Consumers should immediately stop using the recalled vehicles and contact a Polaris dealer to schedule a free inspection and repair, if needed.  Polaris is notifying dealers and contacting registered owners directly.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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