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Model Year 2020-2021 RANGER 1000, RANGER CREW 1000, RANGER XP 1000, and RANGER CREW XP 1000 and M...

CPSC Recall #21-724 — March 4, 2021

Recall Summary

Recall Number21-724
Recall DateMarch 4, 2021
Remedy TypeRepair
Units AffectedAbout 33,954 (In addition, 1,492 units were sold in Canada)
ManufacturerPolaris Inc., of Medina, Minn.
Manufactured InUnited States and Mexico

Where It Was Sold

Polaris dealers nationwide from January 2020 through April 2021 for between $13
000 and $31
000.

Product

Model Year 2020-2021 RANGER 1000, RANGER CREW 1000, RANGER XP 1000, and RANGER CREW XP 1000 and Model Year 2020 ProXD 2000G, ProXD 2000G H, ProXD 4000G, and ProXD 4000G H

Description

This recall involves Model Year 2020-2021 RANGER 1000, RANGER CREW 1000, RANGER XP 1000, and RANGER CREW XP 1000 recreational off-highway vehicles and Model Year 2020 ProXD 2000G, ProXD 2000G H, ProXD 4000G, and ProXD 4000G H off-road utility vehicles.  The vehicles were sold in the following colors:  black, blue, burgundy, camo, gray, green, orange, red, sand, tan, titanium, and white.  The RANGER vehicles have three or six seats and the ProXD vehicles have two or four seats.  The RANGER and ProXD vehicles have “POLARIS” stamped on the front grille.  The model number and VIN are printed on a portion of the left rear frame (on the driver’s side of the vehicle) under the cargo box. 

Hazard

The throttle pedal can return to the idle position more slowly than anticipated once the pedal is released or stick in the depressed position, posing a crash hazard.

Incidents & Injuries

The firm has received 114 reports of throttle pedals returning to the idle position slowly or sticking, including 12 reports that the vehicle crashed, one of which involved a leg injury resulting in surgery.

Remedy Instructions

Consumers should immediately stop using the recalled vehicles and contact a Polaris dealer to schedule a free repair.  Polaris is notifying all dealers and contacting registered owners directly.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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