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Model HSR natural gas regulators and various models of LP-gas regulators

CPSC Recall #08-502 — October 11, 2007

Recall Summary

Recall Number08-502
Recall DateOctober 11, 2007
Remedy TypeReplace
Units AffectedAbout 144,000
ManufacturerFisher Controls International (FCI), of McKinney, Texas
Manufactured InChina

Where It Was Sold

FCI to gas supply system dealers and utilities nationwide from March 2007 through June 2007.

Product

Model HSR natural gas regulators and various models of LP-gas regulators

Description

In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Fisher Controls International (FCI), of McKinney, Texas, is voluntarily recalling about 144,000 Model HSR natural gas regulators and various models of LP-gas regulators. Gas can leak from regulator's flanges when flange screw heads break, posing a fire or explosion hazard to consumers.Name of Product: Model HSR natural gas regulators and various models of LP-gas regulatorsUnits: About 144,000Manufacturer: Fisher Controls International (FCI), of McKinney, TexasHazard: Gas can leak from regulator's flanges when flange screw heads break, posing a fire or explosion hazard to consumers.Incidents/Injuries: None reported.Description: The recalled gas regulators were manufactured from March 2007 through May 2007 and installed on natural gas or LP-gas supply systems in homes and small commercial buildings. The recalls involves model HSR natural gas regulators and LP-gas regulators with model numbers 67CD, 67CH, 67CN, and 67CW, HSRL, R622, R622E, R622H, R632, R642, R652, R652E, R122H, R222, or R232. The model number can be found on a white label attached to the regulator spring case. The date of manufacture is also stamped on the regulator.Sold by: FCI to gas supply system dealers and utilities nationwide from March 2007 through June 2007.Manufactured in: ChinaRemedy: Consumers who had a natural gas or LP-gas system installed with a recalled regulator should immediately contact the company that provides their natural gas or LP-gas services to receive a replacement regulator installed free-of-charge.Consumer Contact: Dealers and utilities that purchased and installed the recalled regulators have been notified of the recall directly and instructed to replace the regulator. The companies will contact affected consumers. Consumers who have not been contacted directly and wish to determine if they have a recalled gas regulator should call their gas supplier directly. For additional information contact Fisher Controls International toll-free at (888) 237-1751 between 8 a.m. and 5 p.m. CT Monday through Friday, or visit the firm's website at www.fisherregulators.com.  

Hazard

Gas can leak from regulator's flanges when flange screw heads break, posing a fire or explosion hazard to consumers.

Incidents & Injuries

None reported.

Remedy Instructions

Consumers who had a natural gas or LP-gas system installed with a recalled regulator should immediately contact the company that provides their natural gas or LP-gas services to receive a replacement regulator installed free-of-charge.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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