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Metro 6-piece Outdoor Seating Group and Montero 4-piece Outdoor Seating Group

CPSC Recall #13-737 — June 17, 2013

Recall Summary

Recall Number13-737
Recall DateJune 17, 2013
Remedy TypeRefund, Replace
Units AffectedAbout 6,200
Manufactured InChina

Where It Was Sold

Sam's Club retail stores nationwide and online at samsclub.com from March 2013 through April 2013.  The Metro Seating Group sold for about $1
600 and the Montero Seating Group sold for about $1
400.

Product

Metro 6-piece Outdoor Seating Group and Montero 4-piece Outdoor Seating Group

Description

This recall includes the Metro 6-piece and Montero 4-piece outdoor seating groups.  The Metro 6-piece seating set includes two swivel glider rockers, a sofa, two ottomans made from woven wicker and a coffee table/trunk with basket weave trim. The set has Jockey Red Sunbrella cushions and four red and tan fabric toss pillows.  The Montero woven wicker 4-piece Seating Set includes two swivel glider rockers, a sofa, and a porcelain tile top coffee table.  This set has Linen Straw Sunbrella cushions and two toss pillows in a tan geometric fabric pattern. The item names are printed on hangtags on both seating groups and the Sunbrella brand name is sewn-in on tags on the cushions.

Hazard

The swivel bases on the chairs in the seating groups can break, posing a fall hazard to consumers.

Incidents & Injuries

None reported.

Remedy Instructions

Consumers should immediately stop using these seating groups and return to a Sam's Club location or call Sam's Club to receive a full refund and schedule a pick-up of the products. Sam's Club has notified all known purchasers of the recalled products. 

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund, Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund, Replace) at no cost to you.

Furniture tip-overs are a leading cause of pediatric injuries in the U.S., particularly dressers, bookcases, and television stands. CPSC data shows that a child dies approximately every two weeks from a furniture or TV tip-over. Unstable high chairs, baby swings, and bouncers are also frequent recall subjects due to fall risks. ASTM International standards now require that certain furniture must meet tip-over resistance standards, and CPSC has been actively pursuing mandatory requirements for dressers and chests. If you have furniture that was not recalled but feels unstable, wall-anchoring kits are widely available at hardware stores.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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