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Member's Mark® Gas Grills

CPSC Recall #03-191 — September 24, 2003

Recall Summary

Recall Number03-191
Recall DateSeptember 24, 2003
Remedy TypeRepair
Units Affected50,000
ManufacturerGrand Hall Enterprise Co. Ltd., of Taiwan
Manufactured InChina

Where It Was Sold

SAM'S CLUB stores sold these grills exclusively from August 2000 through December 2001 for about $600.

Product

Member's Mark® Gas Grills

Description

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Grand Hall Enterprise Co. Ltd., of Taiwan, is voluntarily recalling 50,000 Member's Mark Gas Grills. The bottom edge on the front control panel is sharp and can cause lacerations to the hands.Name of product: Member's Mark® Gas GrillsUnits: 50,000Manufacturer: Grand Hall Enterprise Co. Ltd., of TaiwanHazard: The bottom edge on the front control panel is sharp and can cause lacerations to the hands.Incidents/Injuries: Grand Hall has received four reports of consumers who sustained cuts or lacerations on their hands, while trying to move the grill or reaching under the control panel.Description: The recalled grills have a stainless steel construction and have the name Member's Mark® on the front control panel. The grill has four caster wheels, a side shelf, and a side burner. Only units with model number Y0005XC-2 are included in the recall. The model number can be located on a silver ID tag on the back of the grill head.Sold at: SAM'S CLUB stores sold these grills exclusively from August 2000 through December 2001 for about $600.Manufactured in: ChinaRemedy: Consumers should avoid contact with the bottom edge of the grill until it is repaired. Grand Hall will mail repair kits directly to all grill owners.Consumer Contact: Consumers who have not received a repair kit should call Grand Hall at (888) 735-5709 between 8 a.m. and 4:30 p.m. CT Monday through Friday or log on to www.grandhall.com or www.samsclub.com.

Hazard

The bottom edge on the front control panel is sharp and can cause lacerations to the hands.

Incidents & Injuries

Grand Hall has received four reports of consumers who sustained cuts or lacerations on their hands, while trying to move the grill or reaching under the control panel.

Remedy Instructions

Consumers should avoid contact with the bottom edge of the grill until it is repaired. Grand Hall will mail repair kits directly to all grill owners.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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