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Matco Tools wireless chargers

CPSC Recall #19-098 — April 3, 2019

Recall Summary

Recall Number19-098
Recall DateApril 3, 2019
Remedy TypeRefund
Units AffectedAbout 4,800 (in addition, about 200 were sold in Canada)
ImporterProfessional Tool Products LLC, of Travelers Rest, S.C. 
Manufactured InChina

Where It Was Sold

Matco Tools mobile truck stores nationwide from November 2018 through January 2019 for about $25.  

Product

Matco Tools wireless chargers

Description

This recall involves Matco Tools brand wireless chargers. The recalled chargers are round and have “MATCO TOOLS” and the Matco logo printed on a black background in the center. They measure about 4 inches in diameter and ½ an inch in height and were sold with a USB connector cable. 

Hazard

The wireless chargers can overheat, posing a burn hazard.  

Incidents & Injuries

Professional Tool Products has received six reports of the chargers overheating, including two reports of burns to consumers’ fingers. 

Remedy Instructions

Consumers should immediately stop using the recalled chargers and return them to the place of purchase for either a full refund or Matco Tools store credit of equal value.  

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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