Vehicle Safety
Recalls Search 320,000+ NHTSA safety recalls Complaints 2.1M+ consumer safety complaints TSBs 4.7M technical service bulletins VIN Lookup Decode any vehicle VIN instantly OBD Codes 12,000+ diagnostic trouble codes Fuel Economy EPA MPG data for all vehicles Safety Ratings 11,700+ NHTSA crash test ratings Investigations 5,300+ NHTSA defect investigations Statistics Recall trends & safety analysis
Consumer Safety
Product Safety 9,700+ CPSC product recalls Food Safety 28,600+ FDA food recalls Pet Safety 1.3M FDA animal adverse events Drug Safety 17,500+ FDA drug recalls Device Safety 38,400+ FDA device recalls Workplace Safety 102,900+ OSHA injury reports Brand History Cross-category recall lookup by company
Infrastructure
Bridge Safety 624,000 bridge inspections Aviation Safety 30,000+ NTSB aviation events Dam Safety 92,600 dam safety records Water Safety 433,000+ public water systems Railroad Safety 438,000+ rail crossings Pipeline Safety 8,800+ pipeline incidents State Safety Dashboards Safety grades for all 50 U.S. states ZIP Safety Report Check any 5-digit ZIP across 9 datasets
Public Health
Nursing Homes 14,700 CMS rated facilities Environmental 80,000+ hazardous sites & releases
Blog

Vehicle Safety

Vehicle Recalls320,000+ NHTSA safety recalls Browse VehiclesEvery make, model and year Complaints2.1M+ consumer safety complaints TSBs4.7M technical service bulletins VIN LookupDecode any vehicle VIN instantly OBD Codes12,000+ diagnostic trouble codes Fuel EconomyEPA MPG data for all vehicles Safety Ratings11,700+ NHTSA crash test ratings Investigations5,300+ NHTSA defect investigations StatisticsRecall trends & safety analysis Compare VehiclesTwo vehicles side by side

Consumer Safety

Product Safety9,700+ CPSC product recalls Food Safety28,600+ FDA food recalls Pet Safety1.3M FDA animal adverse events Drug Safety17,500+ FDA drug recalls Device Safety38,400+ FDA device recalls Workplace Safety102,900+ OSHA injury reports Brand HistoryRecall lookup by company

Infrastructure

Bridge Safety624,000 bridge inspections Aviation Safety30,000+ NTSB aviation events Dam Safety92,600 dam safety records Water Safety433,000+ public water systems Railroad Safety438,000+ rail crossings Pipeline Safety8,800+ pipeline incidents State DashboardsSafety grades for all 50 states ZIP ReportAny 5-digit ZIP across 9 datasets

Public Health

Nursing Homes14,700 CMS rated facilities Environmental80,000+ hazardous sites & releases BlogGuides, news & safety insights

Marco gas fireplaces

CPSC Recall #99-038 - December 15, 1998

Recall Summary

Recall Number99-038
Recall DateDecember 15, 1998
Remedy TypeRepair
Units AffectedOver 22,000
ManufacturerMarco Manufacturing Inc., of Lynwood, Calif.

Where It Was Sold

Gas appliance
and hearth and fireplace distributors and dealers sold these fireplaces from February 1993 through November 1997 for about $1
000
and the separate vent system for about $140. Most of these fireplaces were installed during new home construction.

Product

Marco gas fireplaces

Description

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Marco Manufacturing Inc., of Lynwood, Calif., re-emphasized the recall of more than 22,000 gas decorative fireplaces to repair their vent systems. If the interior vent pipe separates from its connection to the exterior wall of the house, hot exhaust gasses can start a fire inside the wall. Marco and CPSC are aware of 22 fires involving these fireplaces. Several of these fires caused extensive damage. No injuries have been reported. The Marco gas fireplaces subject to this recall have a sealed glass-front panel and vent systems that exit the house through the side wall. The fireplaces can be identified by a six or seven digit model number starting with 794 or 797. These model numbers can be found on a label inside the unit's lower grill door. Most of the fireplaces have model designations that include the letters, "CCT." Older models have the designation "MGC36DV." The model designation can be found on the owner's manual. Gas appliance, and hearth and fireplace distributors and dealers sold these fireplaces from February 1993 through November 1997 for about $1,000, and the separate vent system for about $140. Most of these fireplaces were installed during new home construction. Marco already has repaired about 9,000 fireplace vent systems since July 1998. All other owners need to stop using these recalled fireplaces immediately. Marco will arrange for free repair of recalled fireplaces. For additional information, assistance in determining if you have a recalled fireplace or to arrange for a free repair, consumers should call Lennox, which bought Marco, at (888) 420-6272. Marco agreed to notify all consumers who have these recalled fireplaces and make the repairs. However, this alert is being issued because not all consumers have been notified by the company about the fire hazard and repairs have not been completed.

Hazard

If the interior vent pipe separates from its connection to the exterior wall of the house, hot exhaust gasses can start a fire inside the wall.

Incidents & Injuries

Marco and CPSC are aware of 22 fires involving these fireplaces. Several of these fires caused extensive damage. No injuries have been reported.

Remedy Instructions

Marco already has repaired about 9,000 fireplace vent systems since July 1998. All other owners need to stop using these recalled fireplaces immediately. Marco will arrange for free repair of recalled fireplaces. For additional information, assistance in determining if you have a recalled fireplace or to arrange for a free repair, consumers should call Lennox, which bought Marco, at (888) 420-6272.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

Browse All Product Recalls Recalls by Manufacturer Recalls by Retailer Browse by Hazard Type

Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly, either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident, they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney, parent companies, distributors, and retailers may still bear liability in some circumstances.

Back to All Product Recalls