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Mag 20 and Mag 30 mountain bike suspension fork crowns

CPSC Recall #95-136 — June 21, 1995

Recall Summary

Recall Number95-136
Recall DateJune 21, 1995
Remedy TypeReplace
Units Affected21,000

Product

Mag 20 and Mag 30 mountain bike suspension fork crowns

Description

WASHINGTON, D.C. - CPSC, RockShox, Inc. of San Jose, California is voluntarily recalling 21,000 fork crowns on some of its Mag 20 and Mag 30 mountain bike suspension forks. The crowns may crack, causing a rider to lose control of the bicycle and fall. RockShox has received 2 reports of incidents resulting in alleged personal injuries. Although these injuries were minor, there is potential for serious injury. The RockShox forks, made only for mountain bikes, were sold as original equipment on some bicycles and as after-market equipment for other bicycles for about $330 to $390. The suspension forks with the defective crowns were sold through bicycle retail outlets worldwide. The Mag 20 and Mag 30 suspension forks have bright nickel finish and a "ROCKSHOX/MAGNESIUM" decal on the front of the fork. Forks with serial numbers 27266 through 158841 are involved in this recall. Forks with a dull bronze finish are not affected by this recall. Consumers who own recalled bicycles should stop using them immediately. Consumers should check the left inside of the fork for the bike's serial number, then contact RockShox at (800) 694-0668 to determine if the fork crown is involved in the recall. If the fork crown is involved, RockShox will provide a UPS shipping authorization and the fork can be shipped free of charge to RockShox for a free replacement crown. Media inquiries should be directed to Chris Smith at (408) 232-7414.

Hazard

The crowns may crack, causing a rider to lose control of the bicycle and fall.

Incidents & Injuries

RockShox has received 2 reports of incidents resulting in alleged personal injuries. Although these injuries were minor, there is potential for serious injury.

Remedy Instructions

Consumers who own recalled bicycles should stop using them immediately. Consumers should check the left inside of the fork for the bike's serial number, then contact RockShox at (800) 694-0668 to determine if the fork crown is involved in the recall. If the fork crown is involved, RockShox will provide a UPS shipping authorization and the fork can be shipped free of charge to RockShox for a free replacement crown.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.

Furniture tip-overs are a leading cause of pediatric injuries in the U.S., particularly dressers, bookcases, and television stands. CPSC data shows that a child dies approximately every two weeks from a furniture or TV tip-over. Unstable high chairs, baby swings, and bouncers are also frequent recall subjects due to fall risks. ASTM International standards now require that certain furniture must meet tip-over resistance standards, and CPSC has been actively pursuing mandatory requirements for dressers and chests. If you have furniture that was not recalled but feels unstable, wall-anchoring kits are widely available at hardware stores.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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