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M&M'S® Brand Menorah

CPSC Recall #06-162 — May 9, 2006

Recall Summary

Recall Number06-162
Recall DateMay 9, 2006
Remedy TypeRefund
Units AffectedAbout 1,008
Manufactured InChina

Where It Was Sold

M&M'S World® catalogue
M&M'S World® stores in Las Vegas and Orlando
and online at www.mmsworld.com from November 2005 through December 2005 for about $30.

Product

M&M'S® Brand Menorah

Description

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Masterfoods USA, of Hackettstown, N.J., is voluntarily recalling about 1,008 M&M'S Brand Menorahs. If a candle burns all the way down, the plastic Menorah could ignite and present a fire hazard.Name of Product: M&M'S® Brand MenorahUnits: About 1,008Distributor: Masterfoods USA, of Hackettstown, N.J.Hazard: If a candle burns all the way down, the plastic Menorah could ignite and present a fire hazard.Incidents/Injuries: Masterfoods USA has received five reports of the Menorah smoldering or igniting. No injuries or property damage have been reported.Description: The recalled Menorah is an eight-branch candleholder designed to resemble M&M'S® Brand candies. On each end of the Menorah is an M&M'S® Brand character holding a Star of David.Sold at: M&M'S World® catalogue, M&M'S World® stores in Las Vegas and Orlando, and online at www.mmsworld.com from November 2005 through December 2005 for about $30.Manufactured In: ChinaRemedy: Consumers should stop using these Menorahs immediately and return them to Masterfoods USA for a full refund including taxes and shipping and handling, where applicable. Masterfoods USA is also offering a $10 gift certificate good towards the purchase of any M&M'S® collectible.Consumer Contact: For additional information, consumers can contact Masterfoods USA at (800) 849-4867 between 7:30 a.m. and 4 p.m. PT Monday through Friday. 

Hazard

If a candle burns all the way down, the plastic Menorah could ignite and present a fire hazard.

Incidents & Injuries

Masterfoods USA has received five reports of the Menorah smoldering or igniting. No injuries or property damage have been reported.

Remedy Instructions

Consumers should stop using these Menorahs immediately and return them to Masterfoods USA for a full refund including taxes and shipping and handling, where applicable. Masterfoods USA is also offering a $10 gift certificate good towards the purchase of any M&M'S® collectible.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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