Luminosities/Windflame Recalls Pourable Gel Fuels Due to Burn and Flash Fire Hazards
CPSC Recall #11-340 — September 27, 2011
Recall Summary
| Recall Number | 11-340 |
| Recall Date | September 27, 2011 |
| Remedy Type | — |
| Units Affected | About 26,500 bottles |
| Manufacturer | Fuel Barons Inc., of Stateline, Nev. |
| Manufactured In | United States |
Where It Was Sold
| Online at specialty and gift shops |
| furniture stores and home and garden stores and other stores nationwide |
| through home and garden catalogs and home decorators and landscape architects and online including www.amazon.com October 2010 through August 2011 for between $4 and $12. |
Description
The pourable gel fuel can ignite unexpectedly and splatter onto people and objects nearby when it is poured into a firepot that is still burning.
Hazard
The pourable gel fuel can ignite unexpectedly and splatter onto people and objects nearby when it is poured into a firepot that is still burning. This hazard can occur if the consumer does not see the flame or is not aware that the firepot is still ignited. Gel fuel that splatters and ignites can pose fire and burn risks to consumers that can be fatal.
Incidents & Injuries
Luminosities/Windflame has received one report of an incident involving the gel fuel. No injuries have been reported.
Remedy Instructions
Consumers should immediately stop using the pourable gel fuel in firepots and return all bottles to the retailer where the consumer purchased the fuel for a full refund.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a remedy at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (refund, replacement, or repair) at no cost to you.
If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.