Liquid Plumr® Pro-Strength Foaming Clog Fighter®, Liquid Plumr® Industrial Strength Urgent Clear®...
CPSC Recall #16-225 — July 14, 2016
Recall Summary
| Recall Number | 16-225 |
| Recall Date | July 14, 2016 |
| Remedy Type | Refund |
| Units Affected | About 5.4 million |
| Manufactured In | U.S. |
Where It Was Sold
| "Dollar General |
| Family Dollar |
| HEB |
| Home Depot |
| Kroger |
| Lowe’s |
| Meijer |
| Publix |
| Rite-Aid |
| Target |
| Walgreens |
| Walmart and other dollar |
| grocery |
| hardware and mass merchandise stores nationwide and online at Amazon.com |
| Drugstore.com and Quidsi.com from January 2012 through May 2016 for between $3 and $5." |
Product
Liquid Plumr® Pro-Strength Foaming Clog Fighter®, Liquid Plumr® Industrial Strength Urgent Clear® and Liquid Plumr® Pro-Strength Urgent Clear® clog removers
Description
The recalled bottles are not child-resistant and children can remove the top.
Hazard
The recalled bottles are not child-resistant and children can remove the top, posing a risk of chemical burns and irritation to the skin and eyes. These products contain sodium hydroxide which is required by the Poison Prevention Packaging Act to be sealed with child-resistant packaging.
Incidents & Injuries
The Clorox Company has received 8 reports of the child-resistant bottle caps not working as intended and 221 reports of the bottles leaking. No injuries have been reported.
Remedy Instructions
Consumers should keep this recalled product away from children and immediately contact The Clorox Company’s Liquid Plumr call center for disposal and refund instructions.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.
If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.