Lennox and Superior gas fireplaces
CPSC Recall #13-744 — July 25, 2013
Recall Summary
| Recall Number | 13-744 |
| Recall Date | July 25, 2013 |
| Remedy Type | Dispose, No Remedy Available |
| Units Affected | About 11,500 |
| Manufacturer | Lennox Hearth Products, of Nashville, Tenn |
| Manufactured In | United States |
Where It Was Sold
| Fireplace stores and by HVAC retailers and installers nationwide from April 2012 through December 2012 for between $1 |
| 200 and $9 |
| 000. |
Product
Lennox and Superior gas fireplaces
Description
This recall involves natural gas or propane Lennox and Superior brand fireplaces with the following model and serial numbers. Lennox model numbers include ELDV, LDV, MLBV-40, MLDVT, MPB, MPD, MPDP, RHAP54, and SYM. Superior model numbers include SDV, SLDVT and SLBV. Serial number have 10 digits starting with 6412D4, 6412E4, 6412F4, 6412G4, 6412H4, 6412D7, 6412E7, 6412F7, 6412G7 or 6412H7. The model, serial number and the Lennox or Superior brand names are printed on the rating plate located in the control box area of the fireplace.
Hazard
Defective fireplace gas connectors can leak, posing a fire hazard.
Incidents & Injuries
Lennox Hearth Products has received eight reports of gas connectors leaking in fireplaces. No injuries have been reported.
Remedy Instructions
Consumers should immediately stop using the recalled gas fireplaces, and turn off the gas to the fireplace. No remedy is available. The firm is no longer in business.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Dispose, No Remedy Available at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Dispose, No Remedy Available) at no cost to you.
If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.