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Leaf and lawn vacuums

CPSC Recall #17-710 - November 8, 2016

Recall Summary

Recall Number17-710
Recall DateNovember 8, 2016
Remedy TypeRepair
Units AffectedAbout 3,900
ManufacturerCountry Home Products Inc., of Vergennes, Vt.
Manufactured InU.S.

Where It Was Sold

Country Home Products catalog
website and authorized dealers nationwide
including Tractor Supply Company
from August 2014 through September 2015 for between $1
300 and $2
200.

Product

Leaf and lawn vacuums

Description

This recall involves Premier, Pro and Pro-XL models of the tow-behind DR leaf and lawn vacuums manufactured by Country Home Products.  Recalled units have a serial number between LLV34601 and LLV39980.  The leaf and lawn vacuums are towed behind a riding lawnmower to collect leaves and are tan and black in color with a set of two wheels on each side. The DR logo with “Professional Power Done Right” and “leaf and lawn vacuum” are printed on the side of the vacuum. The serial number is located on the left side of the tow bar near the engine.    Model Serial Number Gallons Engine Premier       LLV34601 through LLV39980 200 Electric start using the R225 engine Pro 321 Both manual starts and electric starts using the R300 engine Pro-XL 321 Both manual starts and electric starts versions using the R390 engine

Hazard

The muffler can overheat and melt the air cleaner cover, posing fire and burn hazards to consumers.

Incidents & Injuries

The firm has received 20 reports of the vacuums becoming hot to the touch, melting or catching fire. No injuries have been reported.

Remedy Instructions

Consumers should immediately stop using the recalled leaf and lawn vacuums and contact Country Home Products to receive a free repair kit that contains a replacement muffler and instructions for completing the repair. Consumers unable to install the repair kit should contact the firm for information on authorized dealers who can install the free repair. Country Home Products is contacting all purchasers directly.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly, either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident, they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney, parent companies, distributors, and retailers may still bear liability in some circumstances.

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