Kubota ZG100 Series Zero Turn riding mowers
CPSC Recall #13-734 — May 21, 2013
Recall Summary
| Recall Number | 13-734 |
| Recall Date | May 21, 2013 |
| Remedy Type | Repair |
| Units Affected | About 8,600 |
| Manufactured In | United States |
Where It Was Sold
| Authorized Kubota dealers nationwide from December 2012 through April 2013 for between $5 |
| 000 and $6 |
| 300. |
Product
Kubota ZG100 Series Zero Turn riding mowers
Description
This recall involves orange-colored Kubota ZG100 Series Zero Turn riding mowers with the following model and serial numbers: Model ZG124E with serial numbers between 10002 and 12179, Model ZG123S with serial numbers between 10002 and 12505, Model ZG127E with serial numbers between 10002 and 11574 and Model ZG127S with serial numbers between 10003 and 12959. Kubota is printed on the front of the mower and on the side. The model and serial numbers are printed on the data plate on the left part of the frame near the operator's foot area.
Hazard
The fuel tank's pressure relief valve can malfunction, causing the tank to expand and rub against the transmission drive belt and drive cooling fan. This can wear a hole in the fuel tank and cause a fuel leak, posing a fire hazard.
Incidents & Injuries
The firm has received 56 reports of mowers' fuel tanks leaking. No injuries or property damage have been reported.
Remedy Instructions
Consumers should immediately stop using the recalled mowers and contact Kubota for a free repair. Kubota is contacting its customers directly.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.
If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.