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Kids & Koalas baby walkers

CPSC Recall #20-730 — March 19, 2020

Recall Summary

Recall Number20-730
Recall DateMarch 19, 2020
Remedy TypeRefund
Units AffectedAbout 3,600
Manufactured InChina

Where It Was Sold

Online at Amazon.com from September 2017 through July 2018 for between $89 and $123.

Product

Kids & Koalas baby walkers

Description

This recall involves the Kids & Koalas-branded baby walkers.  The foldable baby walkers have eight wheels and a seat with adjustable height. They were sold in grey, black, green, pink, blue, and white. The Kids & Koalas logo is printed on the front of the tray and on the back of the seat.  Model number X002 can be found on an attached hang tag underneath the product and on the packaging. 

Hazard

The baby walkers fail to meet the federal safety standard.  Specifically, they can fit through a standard doorway and are not designed to stop at the edge of a step as required by the federal safety standard and they have leg openings that allow the child to slip down until the child's head can become entrapped at the neck.  Babies using these walkers can be seriously injured or killed.

Incidents & Injuries

None.

Remedy Instructions

Consumers should immediately stop using the recalled baby walkers, dismantle them, and throw them away.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.

Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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