Kawasaki MULE PRO off-highway utility vehicles
CPSC Recall #20-727 — March 19, 2020
Recall Summary
| Recall Number | 20-727 |
| Recall Date | March 19, 2020 |
| Remedy Type | Repair |
| Units Affected | About 72,000 |
| Manufacturer | Kawasaki Motors Manufacturing Corp. U.S.A., of Lincoln, Neb. |
| Manufactured In | United States |
Where It Was Sold
| Kawasaki dealers nationwide from July 2014 through December 2019 for between $12 |
| 000 and $18 |
| 000. |
Product
Kawasaki MULE PRO off-highway utility vehicles
Description
This recall involves model year 2015 through 2020 MULE PRO-FX™, MULE PRO-FXR™ and MULE PRO-FXT™ off-highway utility vehicles. The recalled vehicles were sold in black, blue, bronze, camo, green, red, silver and white. They have four wheels, side-by-side seating for three to six people and automotive style controls. Mule Pro is printed on the right and left front fender. Kawasaki is printed on the cargo box. The Vehicle Identification Number (VIN) is located on the steel frame between the right front lower A-arm mounts. Model YearModel NameModel CodeVIN Range2015MULE PRO-FXTKAF820AFF/LJKBAFSA1XFB500031 throughJKBAFSA18FB500335MULE PRO-FXT EPSKAF820BFF/LJKBAFSB13FB500001 throughJKBAFSB11FB504158MULE PRO-FXT EPS LEKAF820CFF/LJKBAFSC17FB500002 throughJKBAFSC17FB504387MULE PRO-FXT EPS CAMOKAF820DFF/LJKBAFSD17FB500001 throughJKBAFSD17FB5021982016MULE PRO-FXTKAF820AGF/LJKBAFSA1XGB500001 throughJKBAFSA19GB500250MULE PRO-FXT EPSKAF820BGF/LJKBAFSB10GB504816 throughJKBAFSB13GB507371MULE PRO-FXT EPS LEKAF820CGF/LJKBAFSC18GB504951 throughJKBAFSC16GB507010MULE PRO-FXT EPS CAMOKAF820DGF/LJKBAFSD19GB502611 throughJKBAFSD16GB503585MULE PRO-FXKAF820EGF/LJKBAFSE17GB500001 throughJKBAFSE16GB500541MULE PRO-FX EPSKAF820FGF/LJKBAFSF19GB500001 throughJKBAFSF14GB502450MULE PRO-FX EPS LEKAF820GGF/LJKBAFSG10GB500001 throughJKBAFSG13GB501918MULE PRO-FX EPS CAMOKAF820HGF/LJKBAFSH12GB500001 throughJKBAFSH17GB500950MULE PRO-FXT RANCH EDITIONKAF820JGF/LJKBAFSJ1XGB500001 throughJKBAFSJ1XGB5018302017MULE PRO-FXTKAF820AHF/LJKBAFSA18HB500001 throughJKBAFSA12HB500821MULE PRO-FXT EPSKAF820BHF/LJKBAFSB1XHB500001 throughJKBAFSB10HB510083MULE PRO-FXT EPS LEKAF820CHF/LJKBAFSC11HB500001 throughJKBAFSC10HB509367MULE PRO-FXT EPS CAMOKAF820DHF/LJKBAFSD13HB500001 throughJKBAFSD19HB504909MULE PRO-FXKAF820EHF/LJKBAFSE15HB500001 throughJKBAFSE12HB501140MULE PRO-FX EPSKAF820FHF/LJKBAFSF17HB500001 throughJKBAFSF18HB504056MULE PRO-FX EPS LEKAF820GHF/LJKBAFSG15HB502201 throughJKBAFSG1XHB502890MULE PRO-FX EPS CAMOKAF820HHF/LJKBAFSH16HB501301 throughJKBAFSH11HB501450MULE PRO-FXT RANCH EDITIONKAF820JHF/LJKBAFSJ18HB500001 throughJKBAFSJ16HB504483MULE PRO-FX RANCH EDITIONKAF820LHF/LJKBAFSL11HB500001 roughJKBAFSL11HB5005502018MULE PRO-FXTKAF820AJF/LJKBAFSA15JB501001 throughJKBAFSA13JB501370MULE PRO-FXT EPSKAF820BJF/LJKBAFSB15JB510201 throughJKBAFSB12JB513038MULE PRO-FXT EPS LEKAF820CJF/LJKBAFSC10JB509651 throughJKBAFSC10JB512209MULE PRO-FXT EPS CAMOKAF820DJF/LJKBAFSD16JB505151 throughJKBAFSD19JB506231MULE PRO-FXKAF820EJF/LJKBAFSE17JB501401 throughJKBAFSE16JB501695MULE PRO-FX EPSKAF820FJF/LJKBAFSF19JB504301 throughJKBAFSF16JB505745MULE PRO-FX EPS LEKAF820GJF/LJKBAFSG19JB503101 throughJKBAFSG11JB503870MULE PRO-FXT RANCH EDITIONKAF820JJF/LJKBAFSJ18JB504801 throughJKBAFSJ18JB508072MULE PRO-FXRKAF820KJF/LJKBAFSK12JB500001 throughJKBAFSK13JB5036492019MULE PRO-FXTKAF820AKF/LJKBAFSA11KB501501 throughJKBAFSA11KB501935MULE PRO-FXT EPSKAF820BKF/LJKBAFSB17KB513201 throughJKBAFSB17KB516146MULE PRO-FXT EPS LEKAF820CKF/LJKBAFSC11KB512401 throughJKBAFSC1XKB514907MULE PRO-FXT EPS CAMOKAF820DKF/LJKBAFSD16KB506401 throughJKBAFSD11KB507519MULE PRO-FXKAF820EKF/LJKBAFSE1XKB501801 throughJKBAFSE15KB502161MULE PRO-FX EPSKAF820FKF/LJKBAFSF13KB505901 throughJKBAFSF13KB507521MULE PRO-FX EPS LEKAF820GKF/LJKBAFSG18KB504001 throughJKBAFSG1XKB504758MULE PRO-FXT RANCH EDITIONKAF820JKF/LJKBAFSJ12KB508201 throughJKBAFSJ13KB512077MULE PRO-FXRKAF820KKF/LJKBAFSK13KB503801 throughJKBAFSK1XKB5050892020MULE PRO-FXTKAF820ALF/LJKBAFSA1XLB502101 throughJKBAFSA19LB502378MULE PRO-FXT EPSKAF820BLF/LJKBAFSB1XLB516501 throughJKBAFSB19LB518305MULE PRO-FXT EPS LEKAF820CLF/LJKBAFSC1XLB515301 throughJKBAFSC1XLB516657MULE PRO-FXT EPS CAMOKAF820DLF/LJKBAFSD1XLB507701 throughJKBAFSD1XLB508184MULE PRO-FXKAF820ELF/LJKBAFSE18LB502401 throughJKBAFSE19LB502598MULE PRO-FX EPSKAF820FLF/LJKBAFSF18LB507919 throughJKBAFSF1XLB509199MULE PRO-FX EPS LEKAF820GLF/LJKBAFSG18LB505201 throughJKBAFSG12LB505744MULE PRO-FXT RANCH EDITIONKAF820JLF/LJKBAFSJ1XLB512501 throughJKBAFSJ17LB514237MULE PRO-FXRKAF820KLF/LJKBAFSK13LB507901 throughJKBAFSK18LB508784MULE PRO-FXT RANCH EDITIONKAF820MLF/LJKBAFSM12LB500001 throughJKBAFSM16LB501023
Hazard
Debris can ignite on the vehicle’s exhaust manifold; and frozen water can block the breather hose allowing oil to leak, posing a fire hazard.
Incidents & Injuries
Kawasaki has received 165 reports of oil leakage and 84 reports of vehicles catching on fire, resulting in three injuries, including one report of a burn to the user’s foot, one report of a burn to the user’s arm, hand and buttocks and one incident of smoke inhalation. Kawasaki is aware of more than $131,000 in property damage claims, excluding the cost of damage to vehicles.
Remedy Instructions
Consumers should immediately stop using the recalled utility vehicles and contact a Kawasaki dealer to schedule a free repair. Kawasaki is contacting all known purchasers directly.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.
If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.