Kawasaki Mule™ Pro-MX™ off-highway utility vehicles
CPSC Recall #19-728 — March 14, 2019
Recall Summary
| Recall Number | 19-728 |
| Recall Date | March 14, 2019 |
| Remedy Type | Repair |
| Units Affected | About 2,600 |
| Importer | Kawasaki Motors Corp., U.S.A. of Foothill Ranch, Calif. |
| Manufactured In | Taiwan |
Where It Was Sold
| Kawasaki dealers nationwide from August 2018 through February 2019 for about $12 |
| 000. |
Product
Kawasaki Mule™ Pro-MX™ off-highway utility vehicles
Description
This recall involves 2019 Mule Pro MX utility vehicles, models 700 EPS, 700 EPS LE and 700 Camo EPS. The four-wheel, off-highway utility vehicles were sold in camo, green, red and white. They have side by side seating for two people and automotive style controls. Mule Pro MX is printed on the right and left front fender. Kawasaki is printed on the cargo box. The Vehicle Identification Number (VIN) is located on the steel frame between the right, front lower A-arm mounts. ModelModel CodesVin RangeMULE PRO-MX EPSKAF700BKF/LRGSW643AXKB120101 through RGSW643A2KB130153MULE PRO-MX EPS LEKAF700CKF/LRGSW643A0KB140101 through RGSW643AXKB150182MULE PRO-MX EPS CamoKAF700DKF/LRGSW643A1KB160101 throughRGSW643A2KB170135
Hazard
The vehicle’s oil cooler hoses can separate and the fuel tank cap gasket can crack allowing fuel to leak, posing a fire hazard.
Incidents & Injuries
Kawasaki has received seven reports of vehicles catching on fire and being damaged. No injuries have been reported.
Remedy Instructions
Consumers should immediately stop using the recalled utility vehicles and contact a Kawasaki dealer to schedule a free repair. Kawasaki is contacting all known purchasers directly.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.
If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.