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Joy/JM-branded My Little Steamer® and My Little Steamer® Go Mini

CPSC Recall #21-138 — May 26, 2021

Recall Summary

Recall Number21-138
Recall DateMay 26, 2021
Remedy TypeRefund
Units AffectedAbout 5.4 million  (In addition, 14,300 were distributed in Canada)
ImporterIngenious Designs LLC, of Ronkonkoma, N.Y. (a wholly-owned subsidiary of HSN since 1999)
Manufactured InChina

Where It Was Sold

Online at HSN.com and on the HSN television network.  They were also sold in-stores nationwide
or online at various retailers
including Amazon
Target
Bed Bath & Beyond
Walmart
and Lowes from January 2002 through December 2020 for between $10 and $30 individually and between $20 and $50 in combination sets.

Product

Joy/JM-branded My Little Steamer® and My Little Steamer® Go Mini

Description

This recall involves Joy/JM-branded My Little Steamer and My Little Steamer Go Mini handheld clothing steamers.  The steamers are handheld electrical appliances (120V, 60Hz, 900w), which use hot steam, emitted from a nozzle head to remove wrinkles from garments and other fabrics.  The steamers were sold in two sizes:  the standard (or deluxe) full-size My Little Steamer or the compact-size My Little Steamer Go Mini.  The steamers were sold individually or in combination sets in a variety of colors, including black, white, red, purple, and teal.  Recalled models have either a flat or triangular steamer head, and the name of the product is printed on the side of the unit.

Hazard

The recalled clothing steamers can expel, spray, or leak hot water during use, posing a serious burn hazard to consumers.

Incidents & Injuries

HSN has received 227 reports of hot water spraying or leaking from the steamers, including 106 reports of burn injuries.  These reports include eight reports of second-degree burns and six reports of third-degree burns.

Remedy Instructions

Consumers should immediately stop using the recalled clothing steamers and contact HSN for information about how to receive a full refund for units purchased from January 2018 to December 2020, a partial refund for units purchased from January 2015 to December 2017, or a voucher for units purchased before January 2015.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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