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Jeune French Contemporary Upholstered Panel Cribs

CPSC Recall #24-331 — August 1, 2024

Recall Summary

Recall Number24-331
Recall DateAugust 1, 2024
Remedy TypeRefund, Replace
Units AffectedAbout 480 (In addition, about 10 were sold in Canada)
ImporterRH US LLC, of Corte Madera, California
Manufactured InVietnam

Where It Was Sold

RH Baby & Child stores
RH outlets nationwide
and online at https://rhbabyandchild.rh.com from January 2021 through March 2024 for between $600 and $2
900.

Product

Jeune French Contemporary Upholstered Panel Cribs

Description

This recall involves RH Baby & Child Jeune French Contemporary Upholstered Panel Cribs, with the following first six digits in the SKU number: 113210, 113313 and 113754. The wooden crib measures about 30 inches wide, 55 ½ inches long and 42 inches high, and were sold in brushed gray oak, brushed light oak, and brushed white oak finishes. The crib has upholstered end and lower panels and three adjustable mattress height settings, and can convert into a toddler bed. The SKU numbers are printed on the receipt, and on a label located on the inner-lower portion of the upholstered panel.

Hazard

The cylindrical metal inserts in the crib’s wooden frame can become loose and detach, posing a choking hazard.

Incidents & Injuries

The firm has received two reports of a metal insert loosening and detaching. No injuries have been reported.

Remedy Instructions

Consumers should immediately stop using the recalled cribs and contact RH to receive a full refund of the purchase price, or a new replacement crib with shipping at no charge. If no receipt is available, the consumer will receive a $1,260 cash refund, credit, or a new replacement crib with shipping at no charge. RH will provide free pickup of the recalled crib, and is contacting all known purchasers directly.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund, Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund, Replace) at no cost to you.

Federal law prohibits the sale of toys with small parts for children under age 3. CPSC uses a standardized small parts cylinder to test whether pieces from a toy can fit entirely inside — if they can, they are considered a choking hazard. Products marketed for children under 3 must not contain any small parts. Beyond the legal requirements, the CPSC and pediatricians recommend keeping all small objects away from children under 4, as the risk of choking extends beyond the formal legal age threshold.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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