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Jason AirMasseur™ and Air Whirlpool Baths

CPSC Recall #03-026 - October 28, 2002

Recall Summary

Recall Number03-026
Recall DateOctober 28, 2002
Remedy TypeRepair
Units AffectedAbout 800

Where It Was Sold

Plumbing distributors and kitchen and bath showrooms sold these baths nationwide from January 2002 through September 2002 for about $3
000.

Product

Jason AirMasseur™ and Air Whirlpool Baths

Description

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Jason International Inc., of North Little Rock, Ark., is voluntarily recalling about 800 Jason AirMasseur™ and Air Whirlpool Baths. Air baths release heated bubbles into the water. A heating element on these baths can fail to shut off, posing a fire hazard.Jason has received one report of a fire involving one of these baths, which resulted in minor damage. No injuries have been reported.The baths were sold under the brand name Jason AirMasseur™ and Air-Whirlpool Baths, which is written on the bath's control keypad. They have a serial number located on the underside of the bath that can be viewed by removing the equipment access panel. Consumers must check with the firm to determine if their bath is included in the recall.Plumbing distributors and kitchen and bath showrooms sold these baths nationwide from January 2002 through September 2002 for about $3,000.Consumers should check their bath's serial number and call to determine if their bath is part of the recall. They should call the Jason Technical Service Department at (800) 255-5766 between 8 a.m. and 5 p.m. CT Monday through Friday, or visit the firm's web site at www.jasoninternational.com. If a bath is included in the recall, consumers should disconnect the electrical supply to their bath by unplugging the equipment or by switching off the circuit breaker immediately, and schedule an appointment for a free repair.

Hazard

Air baths release heated bubbles into the water. A heating element on these baths can fail to shut off, posing a fire hazard.

Incidents & Injuries

Jason has received one report of a fire involving one of these baths, which resulted in minor damage. No injuries have been reported.

Remedy Instructions

Consumers should check their bath's serial number and call to determine if their bath is part of the recall. If a bath is included in the recall, consumers should disconnect the electrical supply to their bath by unplugging the equipment or by switching off the circuit breaker immediately and schedule an appointment for a free repair.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly, either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident, they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney, parent companies, distributors, and retailers may still bear liability in some circumstances.

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