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Jané Muum strollers

CPSC Recall #18-167 — May 24, 2018

Recall Summary

Recall Number18-167
Recall DateMay 24, 2018
Remedy TypeRepair
Units AffectedAbout 800
ImporterJané USA LLC, a division of Jané Group, of Charlotte, N.C.
Manufactured InChina

Where It Was Sold

Albee Baby
Baby World
Kidsland
Toys R US
Dainty Baby
USA Baby stores and other stores nationwide and online at Amazon.com and other websites from July 2016 through August 2017 for between $300 and $450.

Product

Jané Muum strollers

Description

This recall involves the US model of Jané Muum strollers. The recalled strollers have a black frame, a reclining seat or hammock that is reversible and a hood. An insert is sold with the stroller for smaller babies. There is a basket for storage underneath the stroller seat. The recalled strollers were sold in: dark gray and black (S85), light grey and black (S49), blue and black (S46) and green and black (S47). “Muum by Jané” is printed on the front bottom frame. “Muum” is printed on the side frame and on the handle. “Jané” and “Muum,” “Jané USA LLC,” “Muum US 5399US/S85” or “S47,” “S49,” “S46” are printed on a label on the leg of the stroller. 

Hazard

The recalled strollers violate the federal Stroller and Carriage standard. An infant can pass through the opening between the stroller armrest and the seat bottom and his/her head and neck can become entrapped by the armrest, posing entrapment and strangulation hazards.

Incidents & Injuries

None reported

Remedy Instructions

Consumers should immediately stop using the recalled strollers and contact Jané for a free repair. The repair consists of a free replacement armrest. Consumers can continue using the recalled strollers if they remove the armrest and harness the child properly until they receive the replacement armrest.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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