Jade Bloom Wintergreen and Birch Sweet Essential Oils
CPSC Recall #20-743 — May 14, 2020
Recall Summary
| Recall Number | 20-743 |
| Recall Date | May 14, 2020 |
| Remedy Type | Refund |
| Units Affected | About 6,400 |
| Manufacturer | W8 Distributing dba Jade Bloom, of Draper, Utah |
| Manufactured In | United States |
Where It Was Sold
| Online at JadeBloom.com from August 2015 through February 2020 for between $6 to $40. |
Product
Jade Bloom Wintergreen and Birch Sweet Essential Oils
Description
This recall involves 1 mL, 10 mL, 60 mL and 120 mL amber glass bottles of Jade Bloom Wintergreen Essential Oil and 10 mL green glass bottles of Birch Sweet Essential Oil with black caps. The bottle’s label displays the Jade Bloom logo, product name and the volume amount of the bottle. SKU 2938223 can be found on the cap of the Wintergreen Essential Oil and UPC code 641990784039 under the bar code. UPC 641990784084 can be found under the bar code of the Birch Sweet Essential Oil.
Hazard
The products contain the substance methyl salicylate which must be in child resistant packaging as required by the Poison Prevention Packaging Act (PPPA). The packaging of the products is not child resistant, posing a risk of poisoning if the contents are swallowed by young children.
Incidents & Injuries
None reported.
Remedy Instructions
Consumers should immediately store the product in a safe location out of reach of children. Contact Jade Bloom for instructions on how to dispose of the products and receive a full refund or a store credit. The firm is directly notifying all known purchasers.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.
Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.