IMI Cornelius Pinnacle frozen carbonate beverage dispensers

CPSC Recall #07-564 — July 25, 2007

Recall Summary

Recall Number07-564
Recall DateJuly 25, 2007
Remedy TypeReplace
Units AffectedAbout 8,000 (This recall was first announced in Sept. 2004)
ManufacturerIMI Cornelius, of Osseo, Minn.
Manufactured InUnited States

Where It Was Sold

Fast-food restaurants
discount department stores
movie theaters and convenience stores nationwide from November 2001 through June 2007 for between $6
000 and $7
000 for the two-valve dispensers
and between $10
000 and $12
000 for the four-valve dispensers.

Product

IMI Cornelius Pinnacle frozen carbonate beverage dispensers

Description

In cooperation with the U.S. Consumer Product Safety Commission (CPSC), IMI Cornelius, of Osseo, Minn., is voluntarily recalling about 8,000 Frozen Carbonated Drink Dispensers. A problem with the dispenser's florescent lamp can cause electrical arcing, which poses a fire hazard to consumers.Name of Product: Frozen Carbonated Drink DispensersUnits: About 8,000 (This recall was first announced in Sept. 2004)Manufacturer: IMI Cornelius, of Osseo, Minn.Hazard: A problem with the dispenser's florescent lamp can cause electrical arcing, which poses a fire hazard to consumers.Incidents/Injuries: IMI Cornelius has received five reports of smoldering or fire involving the dispenser's florescent lamp. No injuries or property damage have been reported.Description: The frozen drink dispensers have two or four dispensing valves and are made of stainless steel with various color combinations. Serial numbers starting with 62xxxxxxxx are included in this recall. The serial number and "Cornelius," "FCB" and "Pinnacle" are printed on the unit's right-side panel.Sold to: Fast-food restaurants, discount department stores, movie theaters and convenience stores nationwide from November 2001 through June 2007 for between $6,000 and $7,000 for the two-valve dispensers, and between $10,000 and $12,000 for the four-valve dispensers.Manufactured in: United StatesRemedy: Customers should immediately stop using the recalled dispensers unless the florescent lamp has been removed. IMI Cornelius is contacting customers directly and is providing a free replacement light assembly. The company will send a representative to install the replacement light assembly free of charge, or provide the owners with a modification and instruction kit.Consumer Contact: For additional information, call IMI Cornelius at (800) 238-3600, extension 5, between 7:30 a.m. and 5 p.m. CT Monday through Friday, or visit the firm's website at www.cornelius.com.

Hazard

A problem with the dispenser's florescent lamp can cause electrical arcing, which poses a fire hazard to consumers.

Incidents & Injuries

IMI Cornelius has received five reports of smoldering or fire involving the dispenser's florescent lamp. No injuries or property damage have been reported.

Remedy Instructions

Customers should immediately stop using the recalled dispensers unless the florescent lamp has been removed. IMI Cornelius is contacting customers directly and is providing a free replacement light assembly. The company will send a representative to install the replacement light assembly free of charge, or provide the owners with a modification and instruction kit.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.