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HyperJuice Stackable GaN USB-C Chargers

CPSC Recall #22-236 — September 29, 2022

Recall Summary

Recall Number22-236
Recall DateSeptember 29, 2022
Remedy TypeRefund
Units AffectedAbout 18,200 (In addition, about 54 were sold in Canada and about 4 were sold in Mexico)
ImporterHyper Products Inc., of Fremont, California
Manufactured InChina

Where It Was Sold

B&H Photo Video stores in New York and at www.bhphotovideo.com and online at www.hypershop.com
www.indiegogo.com and www.kickstarter.com from October 2020 through August 2022 for between $45 and $59 for the 65W (HJ414) and between $58 and $84 for the 100W (HJ417).

Product

HyperJuice Stackable GaN USB-C Chargers

Description

This recall involves Hyper Products HyperJuice Stackable GaN 65W and 100W USB-C chargers. The chargers were sold in black and measure about 2 inches wide and 3 inches long. The 65W charger has the model number HJ414 and the 100W charger has the model number HJ417. The model numbers are printed on a label located at the bottom of the charger.    Item Number Product Name HJ414 HyperJuice Stackable GaN 65W USB-C Charger HJ417 HyperJuice Stackable GaN 100W USB-C Charger  

Hazard

The chargers can overheat, posing a fire hazard to consumers.

Incidents & Injuries

Hyper Products has received seven reports of the charger overheating resulting in damage to the charging units. No injuries have been reported.

Remedy Instructions

Consumers should immediately stop using the recalled HyperJuice Stackable GaN USB-C Chargers and contact Hyper Products for refund in the form of a www.Hypershop.com store credit for the amount of the purchase price for the 65W and the 100W chargers.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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