Hyper Tough, Worx and Portland Chainsaws and Pole Saws
CPSC Recall #25-371 — July 3, 2025
Recall Summary
| Recall Number | 25-371 |
| Recall Date | July 3, 2025 |
| Remedy Type | Replace |
| Units Affected | About 49,000 (In addition, about 3,000 were sold in Canada) |
| Importer | Positec Tool Corporation, of Charlotte, North Carolina |
| Manufactured In | China |
Where It Was Sold
| Walmart (Hyper Tough brand only) and Harbor Freight (Portland brand only) stores nationwide and online at Worx.com |
| Amazon.com and HarborFreight.com from September 2024 through March 2025 for between $50 and $120. |
Product
Hyper Tough, Worx and Portland Chainsaws and Pole Saws
Description
This recall involves Hyper Tough 9 Amp Electric Corded 14” Chainsaws, Worx 8 Amp 14” Electric Chainsaws, Worx 8 Amp Electric Pole Saws, and Portland 9 Amp 14” Chainsaws.The Hyper Tough 9 Amp Electric Corded 14” Chainsaw is a black saw with red trim, marked Hyper Tough on the saw body and on the bar. The Worx 8 Amp 14" Electric Chainsaw is an orange and black saw marked WORX on the saw body and on the bar.The Worx 8 Amp Electric Pole Saw is an orange and black saw marked WORX on the saw body and on the bar and is shipped with an 8-foot pole extension. The Portland 9 Amp 14" Chainsaw is a green saw with a black bar, marked Portland on the bar.The following item numbers, SKUs, UPCs and serial number or manufacturing date ranges are included in the recall:Product NameItem/SKU/UPCSold AtSerial No. Range/Manufacture Date RangeHyper Tough 9 Amp Electric Corded 14” ChainsawsHT21-401-002-01Walmart storesWalmart.com10/10/2024 -12/01/2024Worx 8 Amp 14" Electric ChainsawsWG305Worx.comAmazon.comSerial No. Starts With [First Six Digits]:Between 202408 and 202501Worx 8 Amp Electric Pole SawsWG309Worx.comAmazon.comSerial No. Starts With [First Six Digits]:Between 202408 and 202501Portland 9 Amp 14" ChainsawsSKU 58949UPC 193175451774Harbor Freight storesHarborFreight.comBetween 37567 2442 and 37567 2451
Hazard
The main switch on the recalled chainsaws and pole saws can fail, allowing the saws to continue to run even after the switch is released, posing a laceration hazard.
Incidents & Injuries
None reported
Remedy Instructions
Consumers should immediately stop using the recalled products and contact Positec for a pre-paid shipping label, and a new box as needed, to return the units free of charge. Positec will provide a free replacement chainsaw or pole saw upon receipt of the recalled product.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.
Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.