Hi-Lift Storage Hoist Classic and Pro models sold with green polypropylene straps.
CPSC Recall #20-774 — September 3, 2020
Recall Summary
| Recall Number | 20-774 |
| Recall Date | September 3, 2020 |
| Remedy Type | Replace |
| Units Affected | About 36,700 (In addition, about 250 were sold in Canada) |
| Importer | Spire LLC d/b/a StoreYourBoard.com, of Troy, Va. |
| Manufactured In | China |
Where It Was Sold
| Online at www.StoreYourBoard.com |
| Amazon.com |
| Walmart.com |
| and eBay.com nationwide from January 2018 through June 2020 for about $35 with the Hi-Lift Storage Hoist. |
Product
Hi-Lift Storage Hoist Classic and Pro models sold with green polypropylene straps.
Description
This recall involves the green polypropylene straps sold with Hi-Lift Storage Hoist Classic and Pro models storage hoists. The Hi-Lift Storage Hoist is used to suspend equipment for purposes of storage. The packaging for the Hi-Lift Storage Hoist says “Spire Supply.” Only green straps are included in this recall.
Hazard
The green straps can break while the Hi-Lift Storage Hoist is in use, causing whatever object was being stored in the hoist to fall, posing an injury hazard to passersby.
Incidents & Injuries
StoreYourBoard has received six reports of straps breaking. No injuries have been reported.
Remedy Instructions
Consumers should immediately stop using the recalled straps and contact StoreYourBoard.com for instructions on proper disposal of the green straps and how to receive free black replacement straps. StoreYourBoard.com is contacting all known purchasers directly.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.
Furniture tip-overs are a leading cause of pediatric injuries in the U.S., particularly dressers, bookcases, and television stands. CPSC data shows that a child dies approximately every two weeks from a furniture or TV tip-over. Unstable high chairs, baby swings, and bouncers are also frequent recall subjects due to fall risks. ASTM International standards now require that certain furniture must meet tip-over resistance standards, and CPSC has been actively pursuing mandatory requirements for dressers and chests. If you have furniture that was not recalled but feels unstable, wall-anchoring kits are widely available at hardware stores.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.