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Hamilton Beach Juice Extractors

CPSC Recall #02-041 - November 14, 2001

Recall Summary

Recall Number02-041
Recall DateNovember 14, 2001
Remedy TypeRefund, Replace

Where It Was Sold

Mass merchandise stores nationwide sold these juice extractors between 1992 and October 2001 for between $30 and $40.

Product

Hamilton Beach Juice Extractors

Description

WASHINGTON, D.C.- In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Hamilton Beach, of Glen Allen, Va., is voluntarily recalling about 2.4 million juice extractors. The juice extractor's strainer basket and lid can break apart, posing a risk of injury to nearby consumers, who can be struck by metal or plastic.Hamilton Beach has received 35 reports in the U.S. and Canada of strainer baskets breaking apart, including four incidents where consumers required stitches after being struck by broken metal and plastic.The recalled juice extractors are white plastic, about 12 inches in height, and have the name "Hamilton Beach" printed on the side of the unit. The juice extractors have the following model numbers, which can be found under each unit: 67150, 67180, 67180W, 395WS, 67199 and 3920JS.Mass merchandise stores nationwide sold these juice extractors between 1992 and October 2001 for between $30 and $40.Consumers should stop using these juice extractors immediately and call Hamilton Beach at 800-851-8900 between 8 a.m. and 8 p.m. ET Monday through Friday for information on how to participate in the recall. Consumers with models for which replacement parts are available (models 67150, 67180 and 67180W) will receive a free replacement strainer basket. Consumers with models for which replacement parts are not available (models 395WS, 67199 and 3920JS) will receive their choice of a new juice extractor or a $10 refund. For more information, consumers can log on to the company's website at www.hamiltonbeach.com.

Hazard

The juice extractor's strainer basket and lid can break apart, posing a risk of injury to nearby consumers, who can be struck by metal or plastic.

Incidents & Injuries

Hamilton Beach has received 35 reports in the U.S. and Canada of strainer baskets breaking apart, including four incidents where consumers required stitches after being struck by broken metal and plastic.

Remedy Instructions

Consumers should stop using these juice extractors immediately and call Hamilton Beach at (800) 298-9955 between 8 a.m. and 8 p.m. ET Monday through Friday for information on how to participate in the recall. Consumers with models for which replacement parts are available (models 67150, 67180 and 67180W) will receive a free replacement strainer basket. Consumers with models for which replacement parts are not available (models 395WS, 67199 and 3920JS) will receive their choice of a new juice extractor or a $10 refund.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund, Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly, either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund, Replace) at no cost to you.

Yes. If you were injured by a defective consumer product, whether recalled or not, you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney, parent companies, distributors, and retailers may still bear liability in some circumstances.

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