HALO 1000 Portable Power Stations
CPSC Recall #24-350 — August 29, 2024
Recall Summary
| Recall Number | 24-350 |
| Recall Date | August 29, 2024 |
| Remedy Type | Replace |
| Units Affected | About 5,740 |
| Manufacturer | Shenzhen DBK Electronics Co. Ltd., of China |
| Importer | ZAGG Inc. (ZAGG), of Midvale, Utah |
| Manufactured In | China |
Where It Was Sold
| ZAGG |
| ACG and retailer QVC sold about 5 |
| 740 units of the portable power stations from October 2021 through March 2022 for between $1 |
| 000 and $1 |
| 300. |
Product
HALO 1000 Portable Power Stations
Description
Washington, D.C. -- The U.S. Consumer Product Safety Commission (CPSC) is announcing the recall of HALO 1000 Portable Power Stations sold by ZAGG Inc. (ZAGG), of Midvale, Utah, Alliance Consumer Group (ACG), of Roanoke, Texas, and retailer QVC Inc., of West Chester, Pennsylvania. A 79-year-old man in Bradenton, Florida died from smoke inhalation from a fire involving the recalled portable power station in his home in June 2022.In addition to the death, the firms have collectively received four reports of fires involving the HALO 1000 Portable Power Station, including two reports of smoke inhalation one of which included burn injuries. ZAGG, ACG and retailer QVC sold about 5,740 units of the portable power stations from October 2021 through March 2022 for between $1,000 and $1,300. The portable power stations are high-capacity lithium-ion battery power banks with three USB-A charge ports, a USB-C fast charge port, three AC outputs, two DC outputs, a DC socket, an LCD display, a built-in flood light, and a collapsible handle. The following HALO 1000 Portable Power Stations are included in this recall: Product Description/ColorModel NumberSKUUPCStone GrayPS-1000801108111840056145528CarbonPS-1000801108112840056145535Desert SandPS-1000801108113840056145542Midnight BluePS-1000801108114840056145559Woodland GreenPS-1000801108115840056145566The model number, SKU number and UPC are located on the bottom of the product. Units sold by QVC subject to the recall were sold under QVC item number E235474.Consumers are urged to stop using the portable power stations immediately, cut the power cord, and contact the firm for a free replacement. Note: Recalled lithium-ion batteries should be disposed of in accordance with any local and state ordinances, following the procedures established by your municipal recycling center for damaged/defective/recalled lithium batteries, because these potentially hazardous batteries must be handled differently than other batteries. Do not throw this recalled battery in the trash. Do not deposit this recalled battery in used battery recycling boxes found at various retail and home improvement stores.The portable power stations were imported by ZAGG and manufactured by Shenzhen DBK Electronics Co. Ltd., of China.CPSC urges consumers to report any related incidents to the agency at www.SaferProducts.gov.
Hazard
The lithium-ion batteries in the HALO 1000 Portable Power Station can overheat, posing fire and burn hazards that can lead to serious injury or death.
Incidents & Injuries
A 79-year-old man in Bradenton, Florida died from smoke inhalation from a fire involving the recalled portable power station in his home in June 2022.In addition to the death, the firms have collectively received four reports of fires involving the HALO 1000 Portable Power Station, including two reports of smoke inhalation, one of which included burn injuries.
Remedy Instructions
Consumers should immediately stop using the portable power stations, and contact the HALO Recall hotline for a free replacement portable power station.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.
If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.