Graco®-branded Avalon Glider Rockers with Ottoman and Complete Nursery Solution (CNS) Box 2 / Kat...
CPSC Recall #13-032 — November 7, 2012
Recall Summary
| Recall Number | 13-032 |
| Recall Date | November 7, 2012 |
| Remedy Type | Replace |
| Units Affected | About 33,000 Avalon rockers and 5,600 CNS Box 2 / Katelyn glider rockers |
| Manufactured In | China and Vietnam |
Where It Was Sold
| The Avalon model was sold at Burlington and other mass retail stores nationwide and online at Amazon.com |
| Target.com and Walmart.com from December 2009 to October 2012 for about $170. The CNS Box 2 / Katelyn model was sold exclusively online at Walmart.com from November 2011 to October 2012 for about $135. |
Product
Graco®-branded Avalon Glider Rockers with Ottoman and Complete Nursery Solution (CNS) Box 2 / Katelyn Nursery Solution Glider Rockers
Description
The base on the Avalon and Complete Nursery Solution/Katelyn chairs can crack or break.
Hazard
The base of the glider rocker can crack or break, posing a fall hazard.
Incidents & Injuries
CPSC and the firm have received 26 reports of the Avalon glider rockers breaking. In one incident, the occupant fell to the ground and sustained a minor injury. CPSC and the firm have received two reports of the CNS Box 2 glider rocker breaking with no injuries.
Remedy Instructions
Consumers should immediately stop using the glider rockers and contact LaJobi to receive a free replacement base for the glider rocker.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.
Furniture tip-overs are a leading cause of pediatric injuries in the U.S., particularly dressers, bookcases, and television stands. CPSC data shows that a child dies approximately every two weeks from a furniture or TV tip-over. Unstable high chairs, baby swings, and bouncers are also frequent recall subjects due to fall risks. ASTM International standards now require that certain furniture must meet tip-over resistance standards, and CPSC has been actively pursuing mandatory requirements for dressers and chests. If you have furniture that was not recalled but feels unstable, wall-anchoring kits are widely available at hardware stores.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.