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GloryBee Wintergreen Essential Oil

CPSC Recall #20-145 — July 8, 2020

Recall Summary

Recall Number20-145
Recall DateJuly 8, 2020
Remedy TypeRefund, Replace
Units AffectedAbout 540
ManufacturerGloryBee Natural Sweeteners Inc., of Eugene, Ore.
Manufactured InUnited States

Where It Was Sold

Online at GloryBee.com and at specialty and health food stores nationwide from October 2016 through August 2019 for between $4 and $57.

Product

GloryBee Wintergreen Essential Oil

Description

This recall involves GloryBee Wintergreen Essential Oil in amber glass bottles with black caps. The essential oils were sold in 0.5 fl. oz. (15 mL), 1 fl. oz. (30 mL), 4 fl. oz. (118 mL) and 16 fl. oz. (473 mL). “Wintergreen,” “Gaultheria procumbens,” “100% Pure Undiluted,” the GloryBee logo and the volume amount are printed on the brown labels. The lot numbers for the recalled products are printed on the front of the label. The UPC codes are located next to the barcode.Product NameSizeProduct NumberUPC CodeLot NumbersGloryBee Wintergreen Essential Oil15 mL198313004244255MG0101255MG010044930 mL198323004244256MG0100456 MG0101256 MG0114984 MG0115834 MG0117772 MG0122440 MG0126997MG0129053MG0130989MG0131370 118 mL198333004244257MG0100464MG0101258MG0120174MG0130988MG0131369473 mL198343004244258MG0100471MG0101259MG0120175MG0130987MG0131368

Hazard

The product contains the substance methyl salicylate which must be in child resistant packaging as required by the Poison Prevention Packaging Act (PPPA). The packaging of the product is not child resistant, posing a risk of poisoning if the contents are swallowed by young children.

Incidents & Injuries

None reported

Remedy Instructions

Consumers should immediately store the product in a safe location out of reach of children and contact GloryBee for a free child-resistant replacement cap or store credit. 

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund, Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund, Replace) at no cost to you.

Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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