Glass and metal oil-burning lamps

CPSC Recall #01-224 — August 29, 2001

Recall Summary

Recall Number01-224
Recall DateAugust 29, 2001
Remedy TypeRefund
Units Affected16,000

Where It Was Sold

Discovery Channel Stores and The Nature Company stores nationwide sold the lamps from September 1999 through July 2001 for between $18 and $24.

Product

Glass and metal oil-burning lamps

Description

WASHINGTON, D.C.- In cooperation with the U.S. Consumer Product Safety Commission (CPSC), The Discovery Channel Store, Inc., of Berkeley, Calif., is voluntarily recalling 16,000 glass and metal oil-burning lamps. The glass on these lamps can shatter when lit, posing a fire and laceration hazard to consumers.The Discovery Channel Store, Inc. has received four reports of the lamps shattering, including two reports of minor property damage. There have been no reports of injuries.The recalled lamps come in two shapes: 16 by 7 inch-rectangular, and 7.5 inch-square. The top piece of the clear rectangular lamp has an opening for five wicks, and the top piece of the clear square lamp has an opening for one wick. The lamps have two stacking glass pieces supported by a black metal frame. The lower glass piece has a reservoir for oil.Discovery Channel Stores and The Nature Company stores nationwide sold the lamps from September 1999 through July 2001 for between $18 and $24.Consumers should stop using these lamps immediately and return them to any Discovery Channel Store or The Nature Company store nationwide for a refund. Consumers also can call The Discovery Channel Store toll-free at (800) 752-1937 between 9 a.m. and 4 p.m. PT Monday through Friday, or visit the company's website at www.shopping.discovery.com.

Hazard

The glass on these lamps can shatter when lit, posing a fire and laceration hazard to consumers.

Incidents & Injuries

The Discovery Channel Store, Inc. has received four reports of the lamps shattering, including two reports of minor property damage. There have been no reports of injuries.

Remedy Instructions

Consumers should stop using these lamps immediately and return them to any Discovery Channel Store or The Nature Company store nationwide for a refund.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.

Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.