Giraffe highchairs
CPSC Recall #25-336 — June 12, 2025
Recall Summary
| Recall Number | 25-336 |
| Recall Date | June 12, 2025 |
| Remedy Type | Repair |
| Units Affected | About 18,280 (In addition, about 2,325 were sold in Canada) |
| Importer | Bugaboo North America Inc., of New York |
| Manufactured In | Czech Republic |
Where It Was Sold
| Nordstrom and other specialty stores nationwide and online at www.bugaboo.com and www.Amazon.com from May 2023 through April 2025 for about $380. |
Product
Giraffe highchairs
Description
This recall involves Bugaboo Giraffe highchairs. The highchairs measure about 30 inches tall, 21 inches wide and 23 inches long. The highchairs were sold in blue, black, natural wood/white, warm wood/gray and white with the item codes listed below. The item codes are located on the bottom of the seat.ColorItem CodeBlue200008005Black200008004Neutral Wood/White200008002Warm Wood/Gray200008003White200008001
Hazard
The highchairs pose a fall hazard and risk of serious injury or death to babies because the legs of the chair can detach from the frame if the screws connecting the legs are not properly tightened during assembly.
Incidents & Injuries
The firm has received 22 reports of the legs of the chair detaching, including 13 reports of minor injuries.
Remedy Instructions
Consumers should immediately stop using the recalled highchairs and contact Bugaboo to receive a free repair kit including an Allen key and new screws to install into the product’s legs. Bugaboo is contacting all known purchasers directly.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.
Furniture tip-overs are a leading cause of pediatric injuries in the U.S., particularly dressers, bookcases, and television stands. CPSC data shows that a child dies approximately every two weeks from a furniture or TV tip-over. Unstable high chairs, baby swings, and bouncers are also frequent recall subjects due to fall risks. ASTM International standards now require that certain furniture must meet tip-over resistance standards, and CPSC has been actively pursuing mandatory requirements for dressers and chests. If you have furniture that was not recalled but feels unstable, wall-anchoring kits are widely available at hardware stores.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.