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Generac and DR Power Portable Generators

CPSC Recall #23-288 — September 14, 2023

Recall Summary

Recall Number23-288
Recall DateSeptember 14, 2023
Remedy TypeRepair
Units AffectedAbout 64,000
ManufacturerGenerac Power Systems Inc., of Waukesha, Wisconsin
Manufactured InUnited States

Where It Was Sold

Major home improvement and hardware stores nationwide and on various websites from April 2011 through June 2023 for between $3
300 and $3
650.

Product

Generac and DR Power Portable Generators

Description

Description: This recall involves Generac Portable Generators type GP15000E, with model numbers G0057341, G0057342, 005734R1, and 005734R2, and type GP17500E, with model numbers G0057351, G0057352, 005735R1, and 005735R2. “Generac” and the unit type are printed on both sides of the tank and on the control panel of the generators. The model number is printed on a label on the heat shield between the engine and alternator of the generator. This recall also includes DR Power Portable Generators type PROXL17500DP with model numbers GP117KWDEN and GP117KWDENR. Consumers can also visit https://www.generac.com/about-us/product-recall-notifications/GP15000-GP17500-recall to see if their specific unit type and model number are included in this recall. Unit type and model numbers include:   Unit Type Model Numbers Generac GP15000E G0057341 G0057342 005734R1 005734R2 Generac GP17500E G0057351 G0057352 005735R1 005735R2 DR Power PROXL17500DP GP117KWDEN GP1172DENR

Hazard

The recalled generators’ fuel tank can fail to vent adequately from the rollover valve, causing the gas tank to build up excess pressure and expel fuel when opened, posing fire and burn hazards.

Incidents & Injuries

Generac has received reports of 29 incidents of the generators overheating and pressurizing or expelling fuel when opened, including three incidents resulting in severe burn injuries.

Remedy Instructions

Consumers should immediately stop using the recalled generators and contact Generac for a free repair kit.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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