GE Profile™ Freestanding Dual Fuel Ranges

CPSC Recall #09-189 — April 7, 2009

Recall Summary

Recall Number09-189
Recall DateApril 7, 2009
Remedy TypeRepair
Units AffectedAbout 28,000
ManufacturerGE Consumer & Industrial, of Louisville, Ky.
Manufactured InMexico

Where It Was Sold

Department and appliance stores nationwide from June 2002 through December 2005 for between $1
300 and $2
000.

Product

GE Profile™ Freestanding Dual Fuel Ranges

Description

This recall involves GE Profile 30" Freestanding Dual Fuel ranges. The ranges were sold in white, black, bisque and stainless steel. The following model and serial numbers can be found on the left inside corner of the bottom drawer.BrandModel Number Begins With:Serial Number Begins With:GE ProfileJ2B900LD, MD, RD, SD, TD, VD, ZD, AF, DF, FF, GF, HF, LF, MFGE ProfileJ2B915MF, RF, SF, TF, VF, ZF, AG, DG, FG, GG, HG, LG, MG, RG, SG, TG, VG, ZG

Hazard

The wiring in the rear of the range can overheat, posing a fire and burn hazard to consumers.

Incidents & Injuries

GE is aware of 47 reports of overheated wiring, including 33 reports of wiring that caught fire. Of these, one fire caused structural damage to the home and there have been 14 reports of minor property damage. No injuries have been reported.

Remedy Instructions

Consumers should immediately stop using the oven and contact GE for a free repair. Consumers can continue to use the cooktop burners.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.