Gas Dryers
CPSC Recall #97-060 — January 20, 1997
Recall Summary
| Recall Number | 97-060 |
| Recall Date | January 20, 1997 |
| Remedy Type | Repair |
| Units Affected | 73,000 |
Product
Gas Dryers
Description
WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Maytag Appliances, a business unit of Maytag Corporation of Newton, Iowa, is inspecting and repairing up to 73,000 older gas dryers produced under the Magic Chef, Admiral, Crosley, Norge, and Signature brands. (Maytag brand dryers are not involved). An electrical switch in the gas dryer can malfunction. This malfunction can result in the dryer overheating, posing a potential fire hazard.Maytag has received over 30 reports of dryer fires possibly caused by the electrical switch malfunction. In several instances, significant property damages have resulted. While one related injury has been reported, it was not a burn injury.Maytag Appliances is inspecting and repairing at no charge to consumers gas dryers sold under the brand names Magic Chef, Admiral, Crosley, and Norge that carry serial numbers beginning with DC, EC, FC, AD, BD, CD, DD, ED, GD, HD, JD, KD, LD, and MD and Signature brand dryers that carry serial numbers beginning with 98K, 98L, 98M, 09A, 09B, 09C, 09D, 09E, 09F, 09G, 09H, 09J, 09K, and 09L. Maytag will mail notices to consumers whose gas dryers are to be inspected.Retailers nationwide sold these gas dryers from 1989 through 1991.Consumers should check their dryer's serial number to determine if it may be part of the inspection and repair program. The serial number is located inside the dryer's door. Consumers who have one of these dryers can call Maytag Customer Service toll-free at 1 (800) 955-6566, or write to Maytag Customer Service, P.O. Box 8021, Cleveland, Tenn. 37320-8021.Consumers who own a dryer that is to be inspected are advised not to use the dryer until it has been repaired. Maytag media inquiries should be directed to Tom Schwartz at (515) 791-6342.
Hazard
This malfunction can result in the dryer overheating, posing a potential fire hazard.
Incidents & Injuries
Maytag has received over 30 reports of dryer fires possibly caused by the electrical switch malfunction. In several instances, significant property damages have resulted. While one related injury has been reported, it was not a burn injury.
Remedy Instructions
Consumers who own a dryer that is to be inspected are advised not to use the dryer until it has been repaired.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.
If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.