Gas Boilers
CPSC Recall #09-770 — September 21, 2009
Recall Summary
| Recall Number | 09-770 |
| Recall Date | September 21, 2009 |
| Remedy Type | Repair |
| Units Affected | About 85 |
| Manufacturer | Bosch Thermotechnology Gmbh, of Germany |
| Importer | Bosch Thermotechnology Corp., of Londonderry, N.H. |
| Manufactured In | Germany |
Where It Was Sold
| Plumbing and heating wholesale distributors to plumbing and heating contractors nationwide from April 2008 through February 2009 for between $12 |
| 000 and $24 |
| 000 installed. |
Product
Gas Boilers
Description
The recall involves the Buderus GB312 gas-fired, floor standing condensing boilers. Model numbers included in this recall are: 312/90, 312/120, 312/160, 312/200, 312/240 and 312/280. "BUDERUS GB312" is printed on the front of the boiler. The boilers are blue, approximately 60 inches high and between 39 and 55 inches wide.
Hazard
A problem with the boiler's ignition due to insufficient output voltage from the boiler's transformer can damage the boiler's venting. This can result in leaking flue gases, posing a risk of carbon monoxide poisoning to consumers.
Incidents & Injuries
No incidents or injuries reported in the United States. Two incidents were reported in Germany, neither of which resulted in injury.
Remedy Instructions
Bosch has directly contacted consumers who purchased the recalled boilers, inspected and, if necessary, repaired the boilers.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.
Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.