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Front air Suspension Bicycle Forks

CPSC Recall #19-040 - November 27, 2018

Recall Summary

Recall Number19-040
Recall DateNovember 27, 2018
Remedy TypeRepair
Units AffectedAbout 5,400 (In addition, about 550 were sold in Canada)
ManufacturerA-pro Tech Co., Ltd, of Taiwan
ImporterÖhlins Racing AB, of Upplands Väsby, Sweden and Specialized Bicycle Components, Inc., of Morgan Hill, Calif.
Manufactured InTaiwan

Where It Was Sold

Bicycles sold at authorized Specialized Retailers nationwide from January 2016 through September 2018.  Öhlins bicycle forks sold as aftermarket accessories through authorized Specialized retailers
independent retailers
including Jenson USA
Fanatik Bike Co. and online at www.backcountry.com for between about $1
000 and $1
250.

Product

Front air Suspension Bicycle Forks

Description

This recall involves Öhlins branded RXF36 Air and RXF34 Air suspension forks sold as aftermarket equipment and as original equipment on some Specialized-branded Enduro, Stumpjumper, Fuse, and Levo mountain bicycles. A bicycle fork is the part that holds the front wheel. The recalled forks are black with “ÖHLINS” written in gold on each of the fork lowers. They have “RXF36” or “RXF34” printed across the fork arch. RXF36 Coil Forks (no air valve on the right-side top cap and “TTX” and “Coil” written on the back of the left fork lowers) are not included in this recall.

Hazard

The air cartridge can abruptly spring out of the stanchion tube, posing fall and injury risks to the rider.

Incidents & Injuries

The firms have received four reports in the United States of the air cartridge abruptly springing out of the fork stanchion tube, including a report of a bruised shoulder and a broken rib.

Remedy Instructions

Consumers should immediately stop using the recalled bicycles and contact an authorized Öhlins or Specialized retailer for a free repair of the front fork.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly, either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

Furniture tip-overs are a leading cause of pediatric injuries in the U.S., particularly dressers, bookcases, and television stands. CPSC data shows that a child dies approximately every two weeks from a furniture or TV tip-over. Unstable high chairs, baby swings, and bouncers are also frequent recall subjects due to fall risks. ASTM International standards now require that certain furniture must meet tip-over resistance standards, and CPSC has been actively pursuing mandatory requirements for dressers and chests. If you have furniture that was not recalled but feels unstable, wall-anchoring kits are widely available at hardware stores.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney, parent companies, distributors, and retailers may still bear liability in some circumstances.

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