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Frigidaire rear-controlled ranges

CPSC Recall #24-117 — February 15, 2024

Recall Summary

Recall Number24-117
Recall DateFebruary 15, 2024
Remedy TypeRepair
Units AffectedAbout 1,800 (In addition, about 130 were sold in Canada)
ManufacturerElectrolux Home Products, Inc. of Charlotte, North Carolina
Manufactured InUnited States

Where It Was Sold

Lowe’s and other appliance stores nationwide and online from October 2023 through December 2023 for between $790 and $1
050.

Product

Frigidaire rear-controlled ranges

Description

This recall involves select Frigidaire brand rear-controlled ranges produced from October 2023 through November 2023 with electronic control panels and the following model and serial numbers within these ranges: Model NumberSerial Number RangeFCRE3052BWVF34618193 thru VF34618322FCRE305CBWVF34601466 thru VF34601608FCRG3051BBVF34508449 thru VF34508592, VF34521553 thru VF34521696, VF34521697 thru VF34521835FCRG3051BWVF34504801 thru VF34504942FCRE3062ABVF34424109 thru VF34424252FCRG3052BWVF34510705 thru VF34510818FCRE3052BBVF34414413 thru VF34414546, VF34600745 thru VF34600888, FCRE3052BSVF34413405 thru VF34413692FCRE306CASVF34410621 thru VF34410752FCRE3062ASVF34410338 thru VF34410338, VF34413117 thru VF34413260, VF34512157 thru VF34512300, VF34512673 thru VF34512816, VF34519273 thru VF34519416 FCRG3051BSVF34316279 thru VF34316279 Consumers should visit https://www.frigidaire.com/en/frigidaire-recall-information to see if their specific serial number is included in this recall. The model and serial numbers are located in the drawer beneath the oven.

Hazard

The control panel (user interface) on the ranges can detach from the unit, posing electrical shock and electrocution hazards.

Incidents & Injuries

None reported.

Remedy Instructions

Consumers should immediately stop using the recalled Frigidaire rear-controlled ranges and contact Electrolux Group for a free repair/professional installation of a new control panel. Consumers should not use the range while awaiting the service call. Consumers should unplug the unit until repaired by an authorized servicer.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

No — you should stop using the product entirely, not just unplug it. Electric shock and fire hazards in recalled electrical products often involve internal wiring defects, faulty components, or insulation failures that can cause harm even after the product has been off for a period of time. Do not attempt to repair the product yourself. Keep it unplugged and stored safely until you receive the manufacturer's remedy. If the product has already shown signs of overheating, sparking, or discoloration, handle it carefully and consider contacting your local fire department for guidance on safe disposal.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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