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Frigidaire Professional blenders

CPSC Recall #13-288 — September 19, 2013

Recall Summary

Recall Number13-288
Recall DateSeptember 19, 2013
Remedy TypeDispose, No Remedy Available
Units AffectedAbout 14,000
Manufactured InChina

Where It Was Sold

Best Buy
Target and other stores nationwide and online at amazon.com
bedbath.com and other online retailers from March 2012 through July 2013 for about $130.

Product

Frigidaire Professional blenders

Description

The blade shaft assembly can break on the 5-speed blenders that have 56-ounce glass jars.

Hazard

The blender's blade shaft assembly can break during use, posing a laceration hazard to consumers.

Incidents & Injuries

Frigidaire has received eight reports of the blender's blade shaft assembly breaking. No injuries have been reported.  

Remedy Instructions

Frigidaire is no longer selling blenders and the recall remedy is no longer available.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Dispose, No Remedy Available at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Dispose, No Remedy Available) at no cost to you.

Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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