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Frigidaire and Electrolux Side-by-Side, Top Freezer and Multi-door refrigerators

CPSC Recall #22-143 — June 2, 2022

Recall Summary

Recall Number22-143
Recall DateJune 2, 2022
Remedy TypeReplace
Units AffectedAbout 367,500 (In addition, about 7,180 were sold in Canada)
ImporterElectrolux Home Products Inc., of Charlotte, N.C.
Manufactured InUnited States, Mexico and Thailand

Where It Was Sold

Lowe’s
Home Depot and appliance stores nationwide and online at Frigidaire.com from April 2020 through March 2022 for between $1
200 and $4
300.

Product

Frigidaire and Electrolux Side-by-Side, Top Freezer and Multi-door refrigerators

Description

This recall involves 13 models of Frigidaire refrigerators and one Electrolux model refrigerator. The refrigerators all feature an ice maker and come in stainless steel, white and black. The brand name, model and serial number for each unit is printed on a label located on the right panel in the interior of the refrigerator compartment. The refrigerators range from 23 to 36 inches wide.The following model numbers and their serial number ranges are included in this recall. BrandModel Number/Product TypeUPC CodeSerial RangeFrigidaire Prof.PRMC2285AFFrench Door0-12505-64714-71K90974428 – 1K21374177ElectroluxFrench Door ERMC2295AS0-12505-64715-41K91272383 - 1K21374610FrigidaireSide by Side FRSS2323AB0-12505-64786-44A11005907 - 4A21110079FrigidaireSide by Side FRSS2323AW0-12505-64787-14A11010081 - 4A21112264FrigidaireSide by Side FRSS2323AD0-12505-64788-84A11314335 - 4A21112489FrigidaireSide by Side FRSS2323AS0-12505-64785-74A11005673 - 4A21201870FrigidaireSide by Side FRSS2333AS0-12505-64789-54A11317863 - 4A21112732FrigidaireSide by Side FRSS2623AB0-12505-64772-74A12104890 - 4A21204442FrigidaireSide by Side FRSS2623AW0-12505-64773-44A12012169 - 4A12012280FrigidaireSide by Side FRSS2623AD0-12505-64774-14A12219737 - 4A20906066FrigidaireSide by Side FRSS2623AS0-12505-64771-04A04409324 - 4A21200876FrigidaireSide by Side FRSS2633AS0-12505-64876-24A12012169 - 4A13402496FrigidaireSide by Side FRSS26L3AF0-12505-64792-54A11203977 - 4A21116296FrigidaireTop Freezer FFHI1835VS0-12505-64680-5BA92424713 - BA21210491

Hazard

The ice level detector arm in the ice maker can break into pieces and fall into the ice bucket, posing a choking hazard.

Incidents & Injuries

Electrolux has received 185 reports of the ice level detectors breaking, including one report of gum lacerations.

Remedy Instructions

Consumers should immediately stop using the recalled Frigidaire and Electrolux refrigerator ice makers, empty the ice bucket and contact Electrolux to schedule a technician to replace the ice maker with one that has a polypropylene ice level detector, free of charge.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.

Federal law prohibits the sale of toys with small parts for children under age 3. CPSC uses a standardized small parts cylinder to test whether pieces from a toy can fit entirely inside — if they can, they are considered a choking hazard. Products marketed for children under 3 must not contain any small parts. Beyond the legal requirements, the CPSC and pediatricians recommend keeping all small objects away from children under 4, as the risk of choking extends beyond the formal legal age threshold.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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