Free-Standing and Slide-In Electric and Gas Ranges
CPSC Recall #22-028 - December 8, 2021
Recall Summary
| Recall Number | 22-028 |
| Recall Date | December 8, 2021 |
| Remedy Type | Repair |
| Units Affected | About 132,000 (In addition, about 12,960 in Canada) |
| Importer | GE Appliances, a Haier company, of Louisville, Kentucky |
| Manufactured In | Mexico |
Where It Was Sold
| Lowe’s |
| Home Depot |
| Best Buy and other home improvement and home appliance stores nationwide and online from May 2021 through July 2021 for between $580 and $4 |
| 600 |
| depending on the model. |
Product
Free-Standing and Slide-In Electric and Gas Ranges
Description
This recall involves 30-inch, 24-inch, and 20-inch free-standing and slide-in electric and gas ranges, with seven brand names: GE, GE Profile, Café, Haier, Hotpoint, Crosley and Conservator. The brand name, model number and serial number are printed on a label visible on each unit. Ranges with a serial number that starts with either “HS” or “LS” and have a model number prefix listed in the chart below are included in this recall. Brand Model No. begins: Brand Model No. begins: Café C2S900P Haier QAS740 C2S950P QGAS740 CES700P QSS740 CES750P Hotpoint RAS200 CGB500 RAS240 CGS700 RAS300 CGS750P RBS160 CHS900P RBS360 CHS950P RGAS200 Conservator VBS160 RGAS300 VGBS100 RGBS100 Crosley XBS360 RGBS200 XGB635 RGBS300 XGBS400 RGBS400 GE JAS640 Profile P2B935 JB256 P2S930 JB480 PGB935 JBS160 PGB965 JBS360 PGS930 JBS460 PGS960 JGAS640 JGB635 JGB645 JGB660 JGB735 JGBS10 JGBS30 JGBS60 JGBS61 JGBS66 JGBS86 JGS760 JGSS66 JGSS86 C2S900P C2S950P CES700P CES750P CGB500 CGS700 CGS750P
Hazard
The ranges can tip over when a heavy object is placed on an open oven door and the anti-tip-over bracket is not secured to the wall or floor, posing a tip-over hazard and risk of burn injuries from hot food or liquids in cookware.
Incidents & Injuries
None reported
Remedy Instructions
Consumers should contact GE Appliances to determine if their unit is part of the recall and to schedule a free in-home service call to inspect the recalled range’s anti-tip bracket and ensure it is securely installed in the floor or wall. Consumers can continue to use the recalled ranges but are cautioned not to place any objects on the open oven door until the range’s anti-tip bracket has been inspected and repaired, if necessary. Consumers should not return the recalled ranges to the place of purchase, as retailers are not prepared to take the units back. The firm is contacting all known purchasers directly.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly, either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.
If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident, they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney, parent companies, distributors, and retailers may still bear liability in some circumstances.