Foot warmers sold with Sleep Number 360™ smart beds
CPSC Recall #18-702 - November 17, 2017
Recall Summary
| Recall Number | 18-702 |
| Recall Date | November 17, 2017 |
| Remedy Type | Replace |
| Units Affected | About 11,900 |
| Manufacturer | Sleep Number Corporation (formerly Select Comfort Corporation), of Minneapolis, Minn., (smart bed); BriskHeat Corporation of Columbus, Ohio (foot warmer) |
| Manufactured In | U.S. |
Where It Was Sold
| Sleep Number stores and online from April 2017 to August 2017 for between $5 |
| 400 and $11 |
| 000 for smart beds sold with foot warmers. |
Product
Foot warmers sold with Sleep Number 360™ smart beds
Description
This recall involves the foot warmer sold exclusively with Sleep Number 360 smart beds (models i7 and i10) when combined with a FlexFit 3 adjustable base. The beds were sold in the following sizes: TwinXL, Full, Queen, King, FlexTop™ King, Cal King, Split King, Split Cal King and FlexTop™ Cal King and were also provided for consumer research purposes to select consumers beginning in November 2016.
Hazard
The foot warmer under the mattress cover can short circuit and overheat, posing a burn hazard.
Incidents & Injuries
Sleep Number has received six reports of the foot warmer overheating, including one report of a burn injury which did not require medical attention.
Remedy Instructions
Consumers should immediately stop using and disable the foot warmer in their Sleep Number 360 smart bed using the instructions provided by the company. Sleep Number is directly contacting all known consumers to provide a free replacement foot warmer and to schedule installation by an authorized technician.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly, either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.
If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident, they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney, parent companies, distributors, and retailers may still bear liability in some circumstances.