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Foldable Massaging Bed Rest with Heat

CPSC Recall #06-131 — April 3, 2006

Recall Summary

Recall Number06-131
Recall DateApril 3, 2006
Remedy TypeDispose, No Remedy Available
Units AffectedAbout 35,500
ManufacturerBrookstone Company Inc., of Merrimack, N.H.
Manufactured InChina

Where It Was Sold

Brookstone retail and outlet stores nationwide
Brookstone Web site
Brookstone catalogs
Amazon.com
and borderfree.com from April 2004 through January 2006 for about $125.

Product

Foldable Massaging Bed Rest with Heat

Description

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Brookstone Company Inc., of Merrimack, N.H., is voluntarily recalling about 35,500 Foldable Massaging Bed Rests with Heat. Electrical circuits within the bed rest can overheat causing the back side of the product to overheat, posing a fire and burn hazard.Name of Product: Foldable Massaging Bed Rest with HeatUnits: About 35,500Manufacturer: Brookstone Company Inc., of Merrimack, N.H.Hazard: Electrical circuits within the bed rest can overheat causing the back side of the product to overheat, posing a fire and burn hazard.Incidents/Injuries: Brookstone has received two reports of overheating, melting and charring, resulting in minor property damage. No injuries have been reported.Description: The recalled bed rest is designed to support a person sitting in bed. It is beige and consists of a back, two foldable armrests with a cup holder and massage controls, and a headrest with a reading light attached. "Imported by Brookstone Company" is printed on a tag attached to the bed rest. The massaging bed rest also provides heat at a single setting. A curly beige cord is attached to the back lower left corner of the bed rest. On some of the bed rests, "SKU NO: 431254" is printed on a round metal plate where the curly beige cord plugs into the bed rest. "Brookstone" is printed on the beige plug-in transformer that attaches to the beige cord.Sold at: Brookstone retail and outlet stores nationwide, Brookstone Web site, Brookstone catalogs, Amazon.com, and borderfree.com from April 2004 through January 2006 for about $125.Manufactured in: ChinaRemedy: The firm is no longer in business and the remedy is not available. Destroy and discard this recalled product.Consumer Contact: Call CPSC’s Hotline at 800-638-2772 (TTY 800-638-8270).

Hazard

Electrical circuits within the bed rest can overheat causing the back side of the product to overheat, posing a fire and burn hazard.

Incidents & Injuries

Brookstone has received two reports of overheating, melting and charring, resulting in minor property damage. No injuries have been reported.

Remedy Instructions

The firm is no longer in business and the remedy is not available. Destroy and discard this recalled product.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Dispose, No Remedy Available at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Dispose, No Remedy Available) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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