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Fluke Digital Multimeters

CPSC Recall #02-231 — August 18, 2002

Recall Summary

Recall Number02-231
Recall DateAugust 18, 2002
Remedy TypeRepair
Units AffectedAbout 40,000

Where It Was Sold

Home and hardware stores and industrial distributors nationwide sold these testers from January 2001 through October 2001 for between $170 and $215.

Product

Fluke Digital Multimeters

Description

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Fluke Corp., of Everett, Wash., is voluntarily recalling about 40,000 digital multimeters. About 17,200 were sold in the U.S. Multimeters are used to measure voltage, resistance and current. The recalled units can take longer than normal, up to 18 seconds, to display readings of AC voltages above 500 volts. Users can misinterpret the delayed reading to mean that high voltage is not present. If high voltage is present, users could be exposed to a risk of shock, electrocution, and thermal burns.Fluke has received four reports from Canada and Australia, in which users experienced a delayed response while measuring high voltage, though no injuries were reported.The recalled Fluke digital multimeters measure up to 1,000 volts alternating current (VAC) and direct current (VDC). "Fluke" and "175", "177" or "179" are written on the front of the unit. The tester body is yellow and black, and measures about 7.25 inches long by 3.5 inches wide. Recalled units have a serial number below 79000000. The serial number is written on the back of the instrument under the hinged stand. Home and hardware stores and industrial distributors nationwide sold these testers from January 2001 through October 2001 for between $170 and $215.Consumers should stop using these testers immediately and contact Fluke for information on returning the recalled unit for a free repair. Consumers should call Fluke at (800) 260-4819 between 8 a.m. and 7 p.m. ET Monday through Friday or at the Fluke website www.fluke.com/170recall.

Hazard

The recalled units can take longer than normal, up to 18 seconds, to display readings of AC voltages above 500 volts. Users can misinterpret the delayed reading to mean that high voltage is not present. If high voltage is present, users could be exposed to a risk of shock, electrocution, and thermal burns.

Incidents & Injuries

Fluke has received four reports from Canada and Australia, in which users experienced a delayed response while measuring high voltage, though no injuries were reported.

Remedy Instructions

Consumers should stop using these testers immediately and contact Fluke for information on returning the recalled unit for a free repair.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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