FIRMAN P03615 generators

CPSC Recall #19-744 — May 2, 2019

Recall Summary

Recall Number19-744
Recall DateMay 2, 2019
Remedy TypeRefund, Repair
Units AffectedAbout 19,000
ImporterFIRMAN Power Equipment of Peoria, Ariz.
Manufactured InChina

Where It Was Sold

Costco Wholesale warehouse stores and online at Costco.com and Costco.ca from January 2019 through March 2019 for about $500.

Product

FIRMAN P03615 generators

Description

This recall involves FIRMAN P03615 generators. The gas powered portable generators are yellow and black and are equipped with remote start up to 165 feet away. The model number P03615 and date code 10/2018, 11/2018 or 12/2018 are printed on the white nameplate on the generator’s fuel tank. Serial numbers range from 4829200012 through 4833913602 and are printed on the white nameplate on the fuel tank.

Hazard

The generator’s carbon canister can leak gas, posing a fire hazard.

Incidents & Injuries

The firm has received nine reports of gas leaks from the carbon canister. No injuries have been reported.

Remedy Instructions

Consumers should immediately stop using the recalled generators and return them to the place of purchase for a full refund or take the recalled generator to a FIRMAN service center for a free inspection and repair.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund, Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund, Repair) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.