Vehicle Safety
Recalls Search 320,000+ NHTSA safety recalls Complaints 2.1M+ consumer safety complaints TSBs 4.7M technical service bulletins VIN Lookup Decode any vehicle VIN instantly OBD Codes 12,000+ diagnostic trouble codes Fuel Economy EPA MPG data for all vehicles Safety Ratings 11,700+ NHTSA crash test ratings Investigations 5,300+ NHTSA defect investigations Statistics Recall trends & safety analysis
Consumer Safety
Product Safety 9,700+ CPSC product recalls Food Safety 28,600+ FDA food recalls Pet Safety 1.3M FDA animal adverse events Drug Safety 17,500+ FDA drug recalls Device Safety 38,400+ FDA device recalls Workplace Safety 102,900+ OSHA injury reports Brand History Cross-category recall lookup by company
Infrastructure
Bridge Safety 624,000 bridge inspections Aviation Safety 30,000+ NTSB aviation events Dam Safety 92,600 dam safety records Water Safety 433,000+ public water systems Railroad Safety 438,000+ rail crossings Pipeline Safety 8,800+ pipeline incidents State Safety Dashboards Safety grades for all 50 U.S. states ZIP Safety Report Check any 5-digit ZIP across 9 datasets
Public Health
Nursing Homes 14,700 CMS rated facilities Environmental 80,000+ hazardous sites & releases
Blog

Vehicle Safety

Vehicle Recalls320,000+ NHTSA safety recalls Browse VehiclesEvery make, model and year Complaints2.1M+ consumer safety complaints TSBs4.7M technical service bulletins VIN LookupDecode any vehicle VIN instantly OBD Codes12,000+ diagnostic trouble codes Fuel EconomyEPA MPG data for all vehicles Safety Ratings11,700+ NHTSA crash test ratings Investigations5,300+ NHTSA defect investigations StatisticsRecall trends & safety analysis Compare VehiclesTwo vehicles side by side

Consumer Safety

Product Safety9,700+ CPSC product recalls Food Safety28,600+ FDA food recalls Pet Safety1.3M FDA animal adverse events Drug Safety17,500+ FDA drug recalls Device Safety38,400+ FDA device recalls Workplace Safety102,900+ OSHA injury reports Brand HistoryRecall lookup by company

Infrastructure

Bridge Safety624,000 bridge inspections Aviation Safety30,000+ NTSB aviation events Dam Safety92,600 dam safety records Water Safety433,000+ public water systems Railroad Safety438,000+ rail crossings Pipeline Safety8,800+ pipeline incidents State DashboardsSafety grades for all 50 states ZIP ReportAny 5-digit ZIP across 9 datasets

Public Health

Nursing Homes14,700 CMS rated facilities Environmental80,000+ hazardous sites & releases BlogGuides, news & safety insights

Fiberglass Extension Ladders

CPSC Recall #96-095 — April 9, 1996

Recall Summary

Recall Number96-095
Recall DateApril 9, 1996
Remedy TypeRefund, Replace
Units Affected29,691

Product

Fiberglass Extension Ladders

Description

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Keller Industries of Fort Lauderdale, Fla., recalled 29,691 Industrial Type I and Industrial Heavy Duty Type IA fiberglass extension ladders. A support brace located on the ladder's base section could interfere with the operation of the rung locks. If the brace interferes with the locks, the ladder may appear to be securely locked in place when it is not. As a result the ladder could collapse causing a person standing on the ladder to fall and be seriously injured.Keller Industries sold the ladders under the brand names "Keller" and "Columbia". The following ladders are subject to the recall: ModelDescriptionDates ManufacturedNumber SoldKeller 501616 ft., Yellow, Type I3/1/93 - 12/31/94635Keller 502828 ft., Yellow, Type I3/1/93 - 12/31/951,533Keller 512828 ft., Orange, Type IA7/1/90 - 12/31/9519,283Keller 513232 ft., Orange, Type IA7/1/90 - 5/31/945,353Keller 513636 ft., Orange, Type IA3/1/91 - 12/31/95221Keller 514040 ft., Orange, Type IA3/1/91 - 12/31/95367Columbia EF412828 ft., Yellow, Type I3/1/93 - 12/31/9540Columbia EF102828 ft., Orange, Type IA7/1/90 - 12/31/951,103Columbia EF103232 ft., Orange, Type IA7/1/90 - 5/31/94677Columbia EF103636 ft., Orange, Type IA3/1/91 - 12/31/95151Columbia EF104040 ft., Orange, Type IA3/1/91 - 12/31/95328Hardware and home supply stores sold the 16-foot ladder for $150 to $175; the 28-foot ladder for $250 to $300; the 32-foot ladder for $325 to $375; the 36-foot ladder for $400 to $450; and the 40-foot ladder for $450 to $500.Consumers should stop using the ladders immediately and contact William Demeritt, Jacuzzi Brands Corp., 13925 City Center Drive, Suite 200, Chino Hills, CA 91709, phone (909) 247-2033, to get a rung lock replacement for retrofit or, if the retrofit is not available, a replacement ladder or refund of the purchase price.

Hazard

A support brace located on the ladder's base section could interfere with the operation of the rung locks. If the brace interferes with the locks, the ladder may appear to be securely locked in place when it is not. As a result the ladder could collapse causing a person standing on the ladder to fall and be seriously injured.

Remedy Instructions

Consumers should stop using the ladders immediately and contact William Demeritt, Jacuzzi Brands Corp., 13925 City Center Drive, Suite 200, Chino Hills, CA 91709, phone (909) 247-2033, to get a rung lock replacement for retrofit or, if the retrofit is not available, a replacement ladder or refund of the purchase price.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund, Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

Browse All Product Recalls Recalls by Manufacturer Recalls by Retailer Browse by Hazard Type

Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund, Replace) at no cost to you.

Furniture tip-overs are a leading cause of pediatric injuries in the U.S., particularly dressers, bookcases, and television stands. CPSC data shows that a child dies approximately every two weeks from a furniture or TV tip-over. Unstable high chairs, baby swings, and bouncers are also frequent recall subjects due to fall risks. ASTM International standards now require that certain furniture must meet tip-over resistance standards, and CPSC has been actively pursuing mandatory requirements for dressers and chests. If you have furniture that was not recalled but feels unstable, wall-anchoring kits are widely available at hardware stores.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

Back to All Product Recalls