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Elements Media Carts

CPSC Recall #02-221 — August 6, 2002

Recall Summary

Recall Number02-221
Recall DateAugust 6, 2002
Remedy TypeReplace
Units AffectedAbout 5,000
Manufactured InDenmark

Where It Was Sold

Crate & Barrel retail stores
catalogues and website sold the carts nationwide from January 2001 through March 2002 for about $180.

Product

Elements Media Carts

Description

WASHINGTON, D.C. - In cooperation with the Consumer Product Safety Commission, (CPSC), Crate & Barrel, of Northbrook, Ill., is voluntarily recalling about 5,000 media carts. The media cart has metal and plastic casters that can break, causing a television or other objects on the cart to fall and injure consumers nearby.Crate & Barrel has received seven reports of casters breaking, all of which involved property damage. No injuries have been reported.The recalled media carts have the model name "Elements Media Carts." They have an ash wood veneer with a dark brown stain and measure 31.75" x 19" x 23.5". The media carts contain a VCR shelf and a second compartment shelf for CD's. These media carts were manufactured in Denmark.Crate & Barrel retail stores, catalogues and website sold the carts nationwide from January 2001 through March 2002 for about $180.Consumers should stop using the recalled media carts immediately and call Crate & Barrel toll-free (877) 477-0653 between 8 a.m. and 5 p.m. CT Monday through Friday, or contact the store from which the cart was purchased, to receive new casters, free of charge.Media carts that have the word "KAMA" printed on the rubber of the wheel are not included in this recall.

Hazard

The media cart has metal and plastic casters that can break, causing a television or other objects on the cart to fall and injure consumers nearby.

Incidents & Injuries

Crate & Barrel has received seven reports of casters breaking, all of which involved property damage. No injuries have been reported.

Remedy Instructions

Consumers should stop using the recalled media carts immediately and call Crate & Barrel toll-free (877) 477-0653 between 8 a.m. and 5 p.m. CT Monday through Friday, or contact the store from which the cart was purchased, to receive new casters, free of charge.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.

Furniture tip-overs are a leading cause of pediatric injuries in the U.S., particularly dressers, bookcases, and television stands. CPSC data shows that a child dies approximately every two weeks from a furniture or TV tip-over. Unstable high chairs, baby swings, and bouncers are also frequent recall subjects due to fall risks. ASTM International standards now require that certain furniture must meet tip-over resistance standards, and CPSC has been actively pursuing mandatory requirements for dressers and chests. If you have furniture that was not recalled but feels unstable, wall-anchoring kits are widely available at hardware stores.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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